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Error bpbrm (4264) with status 59

dynosazer
Level 2

 

I am receiving this error a few times on a backup job.  My current backup is Netbackup 7.0 running on a Windows Server 2008 Standard x64bit system.
I have looked through other forum discussions on this, but haven't had any luck trying to fix this myself.
Below are the job details.
 
 
++++++++++++++++++++++++ START ++++++++++++++++++++++++++
 
7/31/2012 9:04:36 AM - requesting resource Any
7/31/2012 9:04:36 AM - requesting resource MASTERSERVER.NBU_CLIENT.MAXJOBS.Client=D
7/31/2012 9:04:36 AM - requesting resource MASTERSERVER.NBU_POLICY.MAXJOBS.Exchange
7/31/2012 9:04:37 AM - granted resource MASTERSERVER.NBU_CLIENT.MAXJOBS.Client=D
7/31/2012 9:04:37 AM - granted resource MASTERSERVER.NBU_POLICY.MAXJOBS.Exchange
7/31/2012 9:04:37 AM - granted resource 0000L4
7/31/2012 9:04:37 AM - granted resource IBM.ULT3580-TD4.002
7/31/2012 9:04:37 AM - granted resource SERVERDBvs1-hcart-robot-tld-0
7/31/2012 9:04:37 AM - estimated 23997 Kbytes needed
7/31/2012 9:04:39 AM - started process bpbrm (4264)
7/31/2012 9:04:43 AM - Error bpbrm(pid=4264) bpcd on Client=D exited with status 59: access to the client was not allowed
7/31/2012 9:04:43 AM - end writing access to the client was not allowed(59)
 
+++++++++++++++++++++ END ++++++++++++++++++++++++++++++++
4 REPLIES 4

K33
Level 4

NetBackup status code 59

Explanation: access to the client was not allowed

If you have multiple NetBackup media servers, you should specify all these media servers in the client. You can specify them during the client configuration or from the host properties of the client. If the client is also a media server, you must explicitly add it as media server.

If you encounter error, check whether the names of all of the media servers among the Enterprise Vault servers are specified in the client configuration. You can obtain the media server name from the job details page in Activity Monitor, of the NetBackup Administration Console.

 

Check this artical.

http://www.symantec.com/business/support/index?page=content&id=HOWTO50836

dynosazer
Level 2

Thank you for your respond guysss....

Fyi, previously my vendor has configured under 1 policy name with two jobs , daily - Incre and Full for weekly.

However, for the weekly job is working fine with 0 status - operation was succecfully completed (different tape label).

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Do you have more than one media server?
Are different Storage Units specified in each schedule?
Or maybe a Storage Unit group that consist of more than one Storage Unit?

This will explain why one schedule is working but not the other.

As per Kashish's post: ensure that ALL media servers that are allowed to backup Client "D" have SERVER entries on this client.

You also need to ensure that Client D can resolve media server IP address to hostname that appears in its SERVER list.

To troubleshoot, create bpcd log folder on the client under netbackup\logs. Run another daily backup.
After job has failed again, copy log file in Client's bpcd log folder to bpcd.txt and post here as attachment.

 

G_BERNARDES
Level 2

Error 59 is name resolution.

Try Nslookup, ping.

 After that, send bpgetconfig -M client_name

 If you have master and medias, verify if they show on line SERVER=