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Error code 13 on Windows 2008

Vapulaflo
Level 4

Hi gurus,

My master is a clustered solaris 10 (active/passive) on 6.5.5 version

The client of this case is a 6.5.4 version

I m totally annoyed by this problem, I ve spend to much time to trobleshoot that ****... Never found anything really speaking. All scenarios give me the idea of a network connection problem (driver... what else???)

 

For 2 weeks, I always found a 13 error code for a system backup of a 2008 which is clustered by storage fondation so using vxss.

The client cluster contains 2 NIC which is Intel ProSet version 15.1.29.0 seems to be well tuned (autonegociation speed and duplex  for a 1Gbits NIC)

I decided to activte bpbkar and bpfis log on the client.... and it s returning back :

 

 

01:05:46.904 [436.6776] <4> bpfis main: INF - BACKUP START 436

01:05:46.905 [436.6776] <32> fis_rebuild_from_db: cannot open C:\Program Files\VERITAS\NetBackup\online_util\fi_cntl\bpfis.fim.dcx-xx-xx02_1304982341.0

01:05:46.905 [436.6776] <4> bpfis Exit: INF - EXIT STATUS 12: file open failed

01:05:46.905 [436.6776] <2> bpfis Exit: INF - Close of stdout complete

01:05:47.959 [6620.6532] <2> logparams: C:\Program Files\VERITAS\NetBackup\bin\bpfis create -owner NBU -fso -WOFB -fim VSS -id dcx-xx-xx02_1304982341 D:\DB2106\Full_Incr\IMG005736

01:05:47.962 [6620.6532] <4> bpfis main: INF - BACKUP START 6620

-----

01:06:03.518 [6620.6532] <8> onlfi_initialize_vfms: VfMS error 10; see following messages:

01:06:03.518 [6620.6532] <8> onlfi_initialize_vfms: Non-fatal method error was reported

01:06:03.518 [6620.6532] <8> onlfi_initialize_vfms: vfm_configure_fi_one: method: FlashSnap, type: FIM, function: FlashSnap_init

01:06:03.518 [6620.6532] <8> onlfi_initialize_vfms: VfMS method error 3; see following message:

01:06:03.518 [6620.6532] <8> onlfi_initialize_vfms: FlashSnap_init: Veritas Volume Manager not installed.

01:06:03.519 [6620.6532] <8> onlfi_initialize_vfms: VfMS error 10; see following messages:

01:06:03.519 [6620.6532] <8> onlfi_initialize_vfms: Non-fatal method error was reported

01:06:03.519 [6620.6532] <8> onlfi_initialize_vfms: vfm_configure_fi_one: method: vxvm, type: FIM, function: vxvm_init

01:06:03.519 [6620.6532] <8> onlfi_initialize_vfms: VfMS method error 3; see following message:

01:06:03.519 [6620.6532] <8> onlfi_initialize_vfms: vxvm_init: Veritas Volume Manager not installed.

 

 

bpbkar

12:38:41.876 AM: [1124.7612] <4> V_DetermineMountInfo: INF - Checking Volume \\?\Volume{2198a256-59fb-11e0-bc6a-00c0dd0ff9a0}\ for '\DB2102\Full_Incr\IMG005734'

12:38:41.876 AM: [1124.7612] <4> V_DetermineMountInfo: INF - Adding NTFS Volume D:\ ==> \\?\Volume{2198a256-59fb-11e0-bc6a-00c0dd0ff9a0}\

12:38:41.876 AM: [1124.7612] <4> V_Snapshot::V_Snapshot_CreateSnapshot: INF - ======================================================================

12:38:41.876 AM: [1124.7612] <4> V_Snapshot::V_Snapshot_CreateSnapshot: INF - Attempting to create snapshots for 'D:\DB2102\Full_Incr\IMG005734'

12:38:41.876 AM: [1124.7612] <4> V_Snapshot::V_Snapshot_CreateSnapshot: INF - CREATE request: C:\Program Files\VERITAS\NetBackup\bin\bpfis create -owner NBU -fso -WOFB -fim VSS -id dcx-xx-xx02_1304980715 "D:\DB2102\Full_Incr\IMG005734"

12:39:08.880 AM: [1124.7612] <4> V_Snapshot::V_Snapshot_CreateSnapshot: INF - Snapshot creation was not successful

12:39:08.880 AM: [1124.7612] <4> V_Snapshot::V_Snapshot_CreateSnapshot: INF - ======================================================================

12:39:08.880 AM: [1124

 

and I see

BPBKAR NetBackup Backup/Archive 6.5GA [Nov 5 2009]

Copyright 1993 - 2007 VERITAS Software Corporation

All Rights Reserved.

 

 

 

 

 

But the netbackup client is indeed a 6.5.4 ....? Does the executable bpbkar failed during the update? That could explains the error?

 

 

 

 

 

 

 

 

 

5 REPLIES 5

Vapulaflo
Level 4

and :

00:38:40.785 [5788.7192] <32> fis_rebuild_from_db: cannot open C:\Program Files\VERITAS\NetBackup\online_util\fi_cntl\bpfis.fim.dcx-xx-xx02_1304980715.0

00:38:40.785 [5788.7192] <4> bpfis Exit: INF - EXIT STATUS 12: file open failed

00:38:40.785 [5788.7192] <2> bpfis Exit: INF - Close of stdout complete

Vapulaflo
Level 4

Sorry, The client version is 6.5.5...... :)

Vapulaflo
Level 4

and

AdjustUnboundedAssociations: Registry value VSS_MAXIMUM_STORAGE_SIZE is unavailable or the wrong type, staying with the default action of limiting unbounded associations

Yogesh9881
Level 6
Accredited

this is common issue for Win2k8

Kindly disable OS firewall on client.

i hope this work ....

rizwan84tx
Level 6
Certified

Are you using Snapshot (Advanced Client) method for the backup? Please post your policy information

usr/openv/netbackup/bin/admincmd/

bpplinfo <policyname> -L