05-07-2012 08:00 AM
Recently , i have upgrade the netbackup master from 7.0.1 to 7.1.0.4 and i keep getting error code 6 when backup the VM machines using the Vstorage backup .
I have a a technote that affecting Netbackup 7.0 . When everytime i faced this problem , i have to redirect the VM backup host and it working fine .
Mapped FullVM backups of large VM can sometimes fail if the VMware Backup Host does not have enough contiguous memory to allow the map
http://www.symantec.com/docs/TECH144645
5/7/2012 8:57:37 PM - Info bpbrm(pid=22564) SERVER_NAME is the host to backup data from
5/7/2012 8:57:37 PM - Info bpbrm(pid=22564) reading file list from client
5/7/2012 8:57:37 PM - Info bpbrm(pid=22564) starting bpbkar on client
5/7/2012 8:57:37 PM - Info bpbkar(pid=4436) Backup started
5/7/2012 8:57:37 PM - Info bpbrm(pid=22564) bptm pid: 22577
5/7/2012 8:57:38 PM - Info bpbkar(pid=4436) CONTINUE BACKUP received.
5/7/2012 8:57:38 PM - Info bptm(pid=22577) start
5/7/2012 8:57:38 PM - Info bptm(pid=22577) using 262144 data buffer size
5/7/2012 8:57:38 PM - Info bptm(pid=22577) using 32 data buffers
5/7/2012 8:57:39 PM - Info bptm(pid=22577) start backup
5/7/2012 9:01:47 PM - Info nbjm(pid=4756) starting backup job (jobid=159171) for client SERVER_NAME, policy VSTORAGE_VM_BACKUP, schedule Daily
5/7/2012 9:01:47 PM - estimated 77282025 Kbytes needed
5/7/2012 9:01:47 PM - Info nbjm(pid=4756) started backup job for client SERVER_NAME, policy VSTORAGE_VM_BACKUP, schedule Daily on storage unit appliance
5/7/2012 9:01:48 PM - started process bpbrm (22564)
5/7/2012 9:01:50 PM - connecting
5/7/2012 9:01:50 PM - connected; connect time: 00:00:00
5/7/2012 9:01:51 PM - Opening Fibre Transport Connection, Backup Id: SERVER_NAME_1336395707
5/7/2012 9:02:36 PM - begin writing
5/7/2012 9:34:10 PM - Error bpbrm(pid=22564) from client SERVER_NAME: ERR - Unable to create fvv_table for mapping: status 2062.
5/7/2012 9:34:11 PM - Info bpbkar(pid=4436) bpbkar waited 0 times for empty buffer, delayed 0 times.
5/7/2012 9:34:13 PM - Error bptm(pid=22577) media manager terminated by parent process
5/7/2012 9:34:20 PM - Info Appliance(pid=22577) StorageServer=PureDisk:appliance; Report=PDDO Stats for (appliance): scanned: 3 KB, stream rate: 14.15 MB/sec, CR sent: 0 KB, dedup: 100.0%, cache hits: 0 (0.0%)
5/7/2012 9:34:20 PM - Error bpbrm(pid=22564) could not send server status message
5/7/2012 9:34:21 PM - Critical bpbrm(pid=22564) unexpected termination of client SERVER_NAME
5/7/2012 9:34:21 PM - Info bpbkar(pid=0) done. status: 6: the backup failed to back up the requested files
5/7/2012 9:38:34 PM - end writing; write time: 00:35:58
the backup failed to back up the requested files(6)
05-07-2012 08:16 AM
Have you deployed the EEB ET2115317?
05-07-2012 08:25 AM
My current version is 7.1.0.4 . So this EEB should be addressed.
05-07-2012 12:28 PM
5/7/2012 9:34:10 PM - Error bpbrm(pid=22564) from client SERVER_NAME: ERR - Unable to create fvv_table for mapping: status 2062.
Unfortunately, I have no idea how to help you. You will probably want to open a support case and have at least a bpbrm log ready to send us.
05-08-2012 07:48 AM
assuming the bpbrm should be from the Vm backup host right?
I have touched the folder but cant see any log in that folder because im using a San Client act as Vm backup host backup Via FT Pipe to the Symantec appliance 5220 MSDP .