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Error in BMR restore during "Merging saved and discovered configuration"

Lotfi_BOUCHERIT
Level 5

Hello,

My Netbackup version is 7.1 and installed on Windows Server 2008 R2 Ent. Ed.

When I try to restore a client machine, i get this error:20180403_134507.jpg

Can you please tell me what is the problem??

Thank you.

 

 

 

4 REPLIES 4

Nicolai
Moderator
Moderator
Partner    VIP   

What does the BMR RST log say on the master server:

Unix:

/usr/openv/netbackup/logs/bmrrst/log.<date>  

Windows:

<installPath>Veritas\\NetBackup\logs\bmrrst\<date>.log 

Thank you for your prompt reply.

The bmrrst log is attached please.

Thank you.

Just to make my log file clear,

It's about three attempts, that failed because of DNS resolution.

And the last lines are about my current error.

Thank you again.

Nicolai
Moderator
Moderator
Partner    VIP   

2 DEBUG mergeconfigs.cpp:LocalMatchDisks() Could not find a match for disk, id=8
3 DEBUG mergeconfigs.cpp:MatchDisks() Could not match disks, rc=1007
3 DEBUG mergeconfigs.cpp:MergeConfigs() Could not match disks, rc=1001
3 DEBUG CWindowsRestoreStrategy.cpp:configureDisks() Disk configuration step failed.

It looks like the destination host has diffrent disk layout than the source. If that is the case you need additional steps before a BMR restore will works , see tech note below:

Dissimilar System Restore

https://www.veritas.com/support/en_US/article.100029326

More BMR info at :

https://vox.veritas.com/t5/NetBackup/About-BMR-server-restore/td-p/695617