08-15-2018 06:26 AM
Hello,
I have problem to start NBU exactly two service NBU authentication and authorization after server crash.
I haven't a valid backup to restor the DB, can you please help?
Regards,
08-15-2018 07:06 AM
Try to validate NBAZDB database:
<install_path>\NetBackup\bin\nbdb_admin -validate NBAZDB -full
Please show us the result.
08-15-2018 07:15 AM
Hi Marianne and Thx a lot for your reply!!
Please find in attach the result.
Aucune erreur signalée
Database [NBAZDB] validation successful.
Regards;
08-15-2018 07:37 AM
Are you using NBAC in the environment?
What errors are you getting regarding the 2 services not starting?
Try to stop and restart NBU from cmd:
<install_path>\NetBackup\bin\bpdown -v -f
Check output. When finished, run 'bpps' to ensure all services/processes have stopped.
Use Services manager to stop and start Veritas Private Branch Exchange.
Start NBU:
<install_path>\NetBackup\bin\bpup -v -f
Please show us the output of 'bpup'.
08-15-2018 07:54 AM
Hi Marianne,
i do the step's but it still have the same result.
Please find the bpup output in attach.
no NBAC used, i disable the NBU authorization.
Regards,
08-15-2018 07:58 AM - edited 08-15-2018 07:59 AM
Why did you disable Authorization service?
> NetBackup Authentication
> NetBackup Authentication -- NOT STARTED
> NetBackup Authorization
> NetBackup Authorization -- DISABLED
That is probably why Authentication service won't start.
These 2 services go hand-in-hand.
Are you seeing errors in Event Viewer logs?
08-15-2018 08:09 AM
Hi,
I already enable the authorization service and try but the result it's the same.
on the eventlog, i have this error:
Le service NetBackup Authorization dépend du service NetBackup Authentication qui n’a pas pu démarrer en raison de l’erreur :
L’opération a réussi.
The NetBackup Authorization service depends on the NetBackup Authentication service that could not start because of the error:
The operation is a success.
i don't understand this message!!
Regards,
08-16-2018 07:15 PM
08-17-2018 03:38 AM
Hi Anshu,
Thx for your reply, i test it but it's the same. i can't start it.
please if someone have another idea, I'll take it!
Regards,
08-17-2018 10:00 AM