Are you using NBAC in the environment?
What errors are you getting regarding the 2 services not starting?
Try to stop and restart NBU from cmd:
<install_path>\NetBackup\bin\bpdown -v -f
Check output. When finished, run 'bpps' to ensure all services/processes have stopped.
Use Services manager to stop and start Veritas Private Branch Exchange.
<install_path>\NetBackup\bin\bpup -v -f
Please show us the output of 'bpup'.
Why did you disable Authorization service?
> NetBackup Authentication
> NetBackup Authentication -- NOT STARTED
> NetBackup Authorization
> NetBackup Authorization -- DISABLED
That is probably why Authentication service won't start.
These 2 services go hand-in-hand.
Are you seeing errors in Event Viewer logs?
I already enable the authorization service and try but the result it's the same.
on the eventlog, i have this error:
Le service NetBackup Authorization dépend du service NetBackup Authentication qui n’a pas pu démarrer en raison de l’erreur :
L’opération a réussi.
The NetBackup Authorization service depends on the NetBackup Authentication service that could not start because of the error:
The operation is a success.
i don't understand this message!!