apply the update from version 8.1.2 to 8.3.0.2 on one of our CloudCatalyst but the SPAD service does not come up and shows the following error:
/usr/openv/pdde/pdcr/bin/crcontrol --dsstat
Error: -1: failed to load chksum file /msdpc/storage/var/keys/auth.key: open file /msdpc/storage/var/keys/auth.key failed.
Error: -1: can't get authentication key for type(0).
Error: 22:
BadValue : 02c1c1cd251459f34b470aaeef229f47
File : /msdpc/storage/etc/puredisk/agent.cfg
Section : SystemAccount
Entry : Passwd
Reason : decrypt password failed.
When executing a backup it shows the following:
Aug 23, 2022 2:28:19 PM - Critical bptm (pid=13426) Storage Server Error: (Storage server: PureDisk:gcpsccbits04) NetConnectByAddr: Failed to connect to spad on port 10102 using the following interface(s): [ 10.214.32.93 10.214.32.93 ] (Connection refused) Ensure storage server services are running and operational. V-454-92
Aug 23, 2022 2:28:19 PM - Critical bptm (pid=13426) sts_open_server failed: error 2060023 server is shut down
Aug 23, 2022 2:28:19 PM - Critical bptm (pid=13426) failure to open sts for storage server GCP-MSDP-CC-04: plug-in reports error 2060023 server is shut down
Aug 23, 2022 2:28:19 PM - Info bptm (pid=13426) EXITING with status 83 <----------
Aug 23, 2022 2:28:25 PM - Info bpbkar (pid=16617) done. status: 83: media open error
Aug 23, 2022 2:28:25 PM - end writing
media open error (83)
I appreciate any help
