11-07-2018 02:45 AM
Hi all,
According to this installation guide https://www.veritas.com/support/en_US/doc/25074086-127355784-0/v24332600-127355784, I am stuck at step 8, with this error (see attached jpg) :
"Configuring media server deduplication pool srv-xxxx-systeme call failed(11)
Reconfiguration failed for storage server PureDisk:srv-xxxx. systeme call failed"
Reading "reconfiguration" would mean that I already configured it before, but not.
I would like to send you logs, but I would have to be told which ones and how to get them.
Thanks for helping me.
Solved! Go to Solution.
11-08-2018 02:12 AM
I finally managed to configure the disk-pool by doing this:
Removed stall entry Media Server in NBU Database: nbemmcmd -deletehost -machinename <xxx> -machinetype media
Removed STU Basic associated with Media Server
Then I modified some bad entries in the registry, then I restarted the master, then the media, and finally I was able to finish the configuration, and finally I started a backup.
Thanks for your help. :)
11-07-2018 03:24 AM
It seems that the 'storage path' (configuring dedupe pool) portion failed.
Do you have a separate volume for MSDP?
Did you specify a folder name along with the drive letter in 'Storage Path' field?
See the link in step 5:
5. On the Storage Server Properties panel, enter or select the properties for the deduplication storage server.
See MSDP storage path properties.
11-07-2018 04:34 AM
My storage volume is M: (M:\NBU\) for MSDP and this is what I typed at step 5.
Would I have made a mistake by skipping a step before doing this setup?
11-07-2018 04:43 AM
Have you checked if any files and folders have been created under M:\NBU during NBU installation?
See if any log folders and files have been created in M:\NBU\logs.
11-07-2018 04:52 AM
There are actually folders that have been created in M: \ NBU and in the Logs folder there are 2 files that I join to this post
11-08-2018 02:12 AM
I finally managed to configure the disk-pool by doing this:
Removed stall entry Media Server in NBU Database: nbemmcmd -deletehost -machinename <xxx> -machinetype media
Removed STU Basic associated with Media Server
Then I modified some bad entries in the registry, then I restarted the master, then the media, and finally I was able to finish the configuration, and finally I started a backup.
Thanks for your help. :)
11-08-2018 05:28 AM
Okay - you never mentioned that you had Basic Disk.
There were also all sorts of references in the logs to parameters that already existed in contentrouter.cfg. As if there was a previous MSDP config (or attempt).