Error while installing NB_CLT_7.5.0.6 in RHEL6.3

[kieiri]

I'm trying to install NB_CLT_7.5.0.6 in RHLE6.3.

But I got error when I installed it.

================

# ls -ltr

合計 3807788

-rw-r--r--. 1 root root  854480384  7月 24 18:32 2013 NB_CLT_7.5.0.6_tar-split.3of3

-rw-r--r--. 1 root root 1520435200  7月 24 18:38 2013 NB_CLT_7.5.0.6_tar-split.2of3

-rw-r--r--. 1 root root 1520435200  7月 24 18:58 2013 NB_CLT_7.5.0.6_tar-split.1of3

# cat "NB_CLT_7.5.0.6_tar-split.1of3" "NB_CLT_7.5.0.6_tar-split.2of3" "NB_CLT_7.5.0.6_tar-split.3of3" > "NB_CLT_7.5.0.6.tar"

#

# tar xvf NB_CLT_7.5.0.6.tar

NB_update.install

VrtsNB_CLT_7.5.0.6.README

VrtsNB_CLT_7.5.0.6.postinstall

VrtsNB_CLT_7.5.0.6.postuninstall

VrtsNB_CLT_7.5.0.6.preinstall

VrtsNB_CLT_7.5.0.6.HP-UX-IA64.tar.gz

VrtsNB_CLT_7.5.0.6.HP9000-800.tar.gz

VrtsNB_CLT_7.5.0.6.INTEL.tar.gz

VrtsNB_CLT_7.5.0.6.Linux-IA64.tar.gz

VrtsNB_CLT_7.5.0.6.Linux.tar.gz

VrtsNB_CLT_7.5.0.6.MACINTOSH.tar.gz

VrtsNB_CLT_7.5.0.6.RS6000.tar.gz

VrtsNB_CLT_7.5.0.6.Solaris.tar.gz

#

# /bin/sh NB_update.install

ERROR:   Missing required server files in /var/tmp/NBU_CLT_patch:

         VrtsNB_7.5.0.6.README

         VrtsNB_7.5.0.6.postinstall

         VrtsNB_7.5.0.6.postuninstall

         VrtsNB_7.5.0.6.preinstall

         VrtsNB_7.5.0.6.preuninstall

Exiting NB_update.install

#

================

I have downloaded those files in this website and checked md5sum and found it was okay.

http://p.tl/4lsu

========

# md5sum NB_CLT_7.5.0.6_tar-split.1of3

0530abe84c9dd4aa59f25ad5bec296fe  NB_CLT_7.5.0.6_tar-split.1of3

#

# md5sum NB_CLT_7.5.0.6_tar-split.2of3

a2f9fe2dcb9ec13d8b97e04095896bd6  NB_CLT_7.5.0.6_tar-split.2of3

#

# md5sum NB_CLT_7.5.0.6_tar-split.3of3

d91f32d2a8ee938a50ef745ee1db3115  NB_CLT_7.5.0.6_tar-split.3of3

#

========

I have installed NBU media server software in RHEL6.3.

I followed the document bellow when I installed it.

http://www.symantec.com/business/support/index?page=content&id=DOC5154

Would appreciate any help with this.

[Marianne · Accepted solution]

ERROR:   Missing required server files in /var/tmp/NBU_CLT_patch:

I have installed NBU media server software in RHEL6.3.

As per the error message, you need the Server patch as well:

NB_7.5.0.6.linuxR_x86.tar provides fixes for NetBackup 7.5 master and media servers on x64 RedHat Enterprise Linux.

www.symantec.com/docs/TECH204647 

[kieiri]

At first I thought I should separated CLT patche and Server patch in different directories and I was trying to install Client patch which was located in /var/tmp/NBU_CLT_patch I made and then I got errors.

After I received your adivice I moved server patch files for RedHat into CLT_patch directories(/var/tmp/NBU_CLT_patch).

I run /bin/sh NB_update.install in /var/tmp/NBU_CLT_patch and found It has successfully completed.

I have an additional question. When I installed those patches I was asked to chose about pack name and I put CLT first.

After that I was asked the same question again. I put 'NB_7.5.0.6' at that time and I got message bellow.

 Pack NB_CLT_7.5.0.6 has been previously installed.

What does that mean? Can I think NBU Client patch and NBU Server Patch has been installed already?

I attached installing logs just in case.

I deeply appreciate your advice and kindness.

Thank you

[Andy_Welburn]

Look thru' your install log - you will see step by step that both are installed when you do the CLT.

There are 2 packs available in /var/tmp/NBU_CLT_patch:
(* denotes installed pack)

        NB_7.5.0.6
        NB_CLT_7.5.0.6

Enter pack name (or q) [q]: NB_CLT_7.5.0.6

Pack NB_CLT_7.5.0.6 co-requires the following pack level(s) :
         NB_7.5.0.6.
 

Installs NB_CLT_7.5.0.6 then directly after (without interaction) NB_7.5.0.6, so when you come to try the next one:

There are 2 packs available in /var/tmp/NBU_CLT_patch:
(* denotes installed pack)

        NB_7.5.0.6 *
        NB_CLT_7.5.0.6 *

Enter pack name (or q) [q]: NB_7.5.0.6

Pack NB_7.5.0.6 has been previously installed.
It must be uninstalled before it can be reinstalled.

[Marianne]

As you have found out, the server and client patch needs to be in the same folder.

It really does not matter which one you choose first - If you choose the server patch, you will see a message that the Client patch needs to be installed first. The script will the go ahead and install the client patch, followed by the server patch.
If you choose the client patch, it will be installed followed by the server patch.

The "*" tells you that both patches have been installed.

You should now see that the following files reflect 7.5.0.6:
/usr/openv/netbackup/version     (Server patch)
/usr/openv/netbackup/bin/version     (Client patch)

[kieiri]

Thank you Marianne. I appreciate your help. 

[kieiri]

Thank you very much for your reply. I appreciate it.