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Error with a NDMP restore - the restore failed to recover the requested files(5)

jpchavanel
Level 2
Good day,
 I try to restore some files from a NDMP backup but I have this kind of error message:
 
12.07.2010 11:16:39 - begin Restore
12.07.2010 11:16:40 - media 000430 required
12.07.2010 11:16:40 - media 000321 required
12.07.2010 11:16:40 - restoring image gvafiler05.hq.mscroot.net_1277068251
12.07.2010 11:16:42 - connecting
12.07.2010 11:16:43 - connected; connect time: 00:00:01
12.07.2010 11:16:43 - started process bptm (6876)
12.07.2010 11:16:44 - requesting resource 000321
12.07.2010 11:16:44 - granted resource 000321
12.07.2010 11:16:44 - granted resource HP.ULTRIUM4-SCSI.000
12.07.2010 11:16:46 - started process bptm (6876)
12.07.2010 11:16:46 - mounting 000321
12.07.2010 11:17:49 - mounted; mount time: 00:01:03
12.07.2010 11:17:49 - positioning 000321 to file 1
12.07.2010 11:17:49 - positioned 000321; position time: 00:00:00
12.07.2010 11:17:51 - begin reading
12.07.2010 11:35:33 - Error nbjm(pid=2824) nbrb status:          
12.07.2010 11:45:47 - Error bpbrm(pid=4832) socket read failed, An existing connection was forcibly closed by the remote host.  (10054)
12.07.2010 11:45:48 - Error bpbrm(pid=4832) removing rename file C:\Program Files\VERITAS\NetBackup\.rename.4832 on client windows_server FAILED, status = -2
12.07.2010 11:45:48 - restored image gvafiler05.hq.mscroot.net_1277068251 - (file read failed(13)); restore time 00:29:08
12.07.2010 11:45:49 - end Restore; elapsed time: 00:29:10
the restore failed to recover the requested files(5)
12.07.2010 11:45:53 - Error bpbrm(pid=4832) client restore EXIT STATUS 13: file read failed    
 
I’ve tried to proceed with some topics found on this forum but without success…
Has anyone an idea of what going on? Any help would be greatly appreciated.
 
Our config:
Master Server: NetBackup v7.0 – Windows Server 2003 Standard Edition
Media Server: NetBackup v7.0 – RedHat Enterprise Linux 5.4 x64
NDMP host gvafiler05 NetApp (ONTAP 7.3.1p1)
1 ACCEPTED SOLUTION

Accepted Solutions

Andy_Welburn
Level 6

restore to a Windows client "removing rename file C:\Program Files\VERIT........"

It has to be restored back to the filer.

View solution in original post

4 REPLIES 4

Andy_Welburn
Level 6

restore to a Windows client "removing rename file C:\Program Files\VERIT........"

It has to be restored back to the filer.

View solution in original post

Ed_Wilts
Level 6
As Andy said, it has to be restored to a filer.  Actually, it can be *any* filer, as long as it's the same OS.  In other words, if you backup via NDMP from a NetApp filer, you can restore via NDMP to any other NetApp filer but can not restore via NDMP to an EMC device.

jpchavanel
Level 2

Hello Andy & Ed,

It works better on the NDMP server....
Thanks a lot for your assistance.

Best Regards
Jean-Paul

jpchavanel
Level 2
Thanks Andy for your help on this issue.
Regards
Jean-Paul