Errors with Vault including clients not listed in the policy

[Tim_Hansen]

I'm having an issue with Netbackup Vault including images in a vault profile that shouldn't be there, and I can't figure out why it's doing it.

02/05/2009    Monthly Offsite       Page: 1 

 
       Robot: TLD(2) Vault: Offsite Profile: Monthly
       Vendor: Iron Mountain      Session ID: 1806
 
           Detailed Distribution List for Vault
 
       SLOTID MEDIA  EXPIRATION IMAGES MBYTES CATEGORY EJECTED
      CLIENT                                                       KBYTES
    POLICY                                             SCHEDULE          
     WRITTEN    BACKUP ID                                    PARTIAL
 
          182 T00156 03/07/2009 15     383643      NBU     YES
      CLIENT-A                                               7281963
    CLIENT-A.VM.Std                                     CLIENT-A.Full.VM   
     02/04/2009 CLIENT-A_1233749589                          **EXTRA*
      CLIENT-B                                               1256330
    CLIENT-B.NT                                         CLIENT-B.Incr      
     02/04/2009 CLIENT-B_1233731195                          **EXTRA*
      CLIENT-C                                               1276180
    CLIENT-C.NT.BMR                                     CLIENT-C.Incr      
     02/04/2009 CLIENT-C_1233731220                          **EXTRA*
      CLIENT-E                                               80754160
    TEST                                                TEST.Full        
     01/31/2009 CLIENT-E_1233414900                          COMPLETE
      CLIENT-E                                               60689571
    TEST                                                TEST.Full.2        
     01/31/2009 CLIENT-E_1233398745                          PARTIAL

In this email, only CLIENT-E in the TEST policy should have been vaulted.  It's been working that way for months.  Somehow, the clients named A B C all got added in, with that weird **EXTRA* type.

The only change I have made recently is to put clients A B C in their own vault profile. Since creating this new vault profile, I'm seeing them added into two separate vault profiles they are NOT members of.  Both times, the backup images are listed with the weird **EXTRA* modifier.

I can't find any documentation on that **EXTRA* text, nor are my internet/STN searches proving fruitful.

Anyone seen this type of issue before?

[Tim_Hansen · Accepted solution]

Found the issue.

There is an issue with the library not ejecting tapes due to a full CAP, and since the vault profile has the option set to suspend the media at the time of eject, some tapes aren't getting ejected so they're not being suspended, and are being picked up for other vault profiles that share the same volume pool.

bingo!

Now, time to find out why all of the tapes aren't being ejected.