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Etrack ID - help to locate the content

Carmelo_81
Level 3

Hello,

I need a small help, i'm looking for the content of this following track id: Etrack ID 2877395

I have browsed a lot of content but i'm not able to find an url related to the Etrackid content 2877395.

Maybe someone could help me to know how i can access to Etrackid informations ?

Thanks and regards,

Carmelo.

1 ACCEPTED SOLUTION

Accepted Solutions

Nicolai
Moderator
Moderator
Partner    VIP   

If the EEB is public you can find a description in the Symantec NetBackup Emergency Engineering Binary Guide. One guide exist per Netbackup verison.

7.1

http://www.symantec.com/docs/DOC3566

7.5

http://www.symantec.com/docs/DOC5130

7.6

http://www.symantec.com/docs/DOC6085

However not all EEB are public because they adress site specific issues. In this senario only Symantec has the information.

View solution in original post

3 REPLIES 3

Nicolai
Moderator
Moderator
Partner    VIP   

If the EEB is public you can find a description in the Symantec NetBackup Emergency Engineering Binary Guide. One guide exist per Netbackup verison.

7.1

http://www.symantec.com/docs/DOC3566

7.5

http://www.symantec.com/docs/DOC5130

7.6

http://www.symantec.com/docs/DOC6085

However not all EEB are public because they adress site specific issues. In this senario only Symantec has the information.

Carmelo_81
Level 3

yes Great, Thank you.

This is what i was looking for.

 

CRZ
Level 6
Employee Accredited Certified

This specific issue 2877395 is logged in the NetBackup EEB Guide under its children 3226495 and 3266917 (resolved in 7.5.0.7 and 7.6.0.2).

The 7.5 EEB Guide does not contain everything, though.  (In fact, I believe it ONLY contains EEBs in 7.5 GA.)  So you'll need the 7.5.0.7 Release Notes to find these entries:

NetBackup 7.5.0.7 Release Notes
 http://symantec.com/docs/DOC6695

The 7.6 EEB Guide IS being updated with every release and the link above is what you need for 7.6.0.2 (and all 7.6.0.x).