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Event ID 4183 - Hunh?

Soko
Level 2
I'm seeing this error on one of my backup clients. Actually, my largest client, our file/print server - it's carrying 1TB of data:

The description for Event ID ( 4183 ) in Source ( VxMS NTFS Mapping Plug-in ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Error: 0x00001057, in file .\NtfsFileByHandle.cpp, line 1836

The backup completes, but I'm not happy with this error - it happens consistantly. We're on NetBackup 6.5.4 server and client. This machine is Windows 2003 Server R2 32bit, the Netbackup machines are all Windows 2003 R2 64bit.. Anyone see this before?


1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
What makes you believe that it's a NetBackup problem?
I've done a search on Eventid.net - there is nothing that points to NetBackup.
I have also searched EventTracker Knowledge Base

I could find two Symantec TechNotes that points to potential problems with Enterprise Vault:
http://seer.entsupport.symantec.com/docs/285232.htm
http://seer.entsupport.symantec.com/docs/304275.htm

There is another TechNote that points to a FlashBackup problem on NetBackup 5.0 - the fix was 5.0 MP1 (different Event id, same Source):
http://seer.support.veritas.com/docs/264966.htm


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3 REPLIES 3

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
What makes you believe that it's a NetBackup problem?
I've done a search on Eventid.net - there is nothing that points to NetBackup.
I have also searched EventTracker Knowledge Base

I could find two Symantec TechNotes that points to potential problems with Enterprise Vault:
http://seer.entsupport.symantec.com/docs/285232.htm
http://seer.entsupport.symantec.com/docs/304275.htm

There is another TechNote that points to a FlashBackup problem on NetBackup 5.0 - the fix was 5.0 MP1 (different Event id, same Source):
http://seer.support.veritas.com/docs/264966.htm


Geo_
Level 2




Geo_
Level 2
Symantec Veritas NetBackup client: 6.5.3
Media Server is a Microsoft cluster node, Windows 2003 R2 SP2 Enterprise Edition
Over 2TB of data being backed up (simple Windows file server)
The following error is appearing every day in the Windows Application log.

Event Type: Warning
Event Source: VxMS NTFS Mapping Plug-in
Event Category: None
Event ID: 4183
Date:  2/20/2010
Time:  5:38:07 PM
User:  N/A
Computer: FPNODE01B
Description:
The description for Event ID ( 4183 ) in Source ( VxMS NTFS Mapping Plug-in ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Error: 0x00001057, in file .\NtfsFileByHandle.cpp, line 1836
.
What does this error mean?
Also, backups also very slow on this node (other nodes in cluster, similar data size, back up faster).
ANY IDEAS?

Thanks.