I found this on pg 63 of the NB Exchange Admin guide for 7.0:
What i get from that, is that your not able to perform GRT backups when backing up with the Mailboxes selection.
Some other things to try:
On a side note, i see that you said you can no longer enumerate resources in the backup policy. If you're using the Java admin console i dont think you'll be able to. The windows console does this... but i've only see it populate items once and that was a small mail store. It simply doesnt work for our 100-300GB mail stores.
Let us know if you get this resolved, I plan on upgrading to 7.0 in a few weeks.
What i get from that, is that your not able to perform GRT backups when backing up with the Mailboxes selection.
Some other things to try:
- In the documentation the backup selection is always lower case for 'Microsfot Exchange Mailboxes:\[a-l]* ... Maybe give that a shot?
- Can you attempt an information store backup and see if that works?
- If GRT (not sure if your calling Mailbox backups GRT or if you're refering to the actual GRT option in the policy[aka Brick Level backup]) is selected in the policy, maybe try just unchecking it?
On a side note, i see that you said you can no longer enumerate resources in the backup policy. If you're using the Java admin console i dont think you'll be able to. The windows console does this... but i've only see it populate items once and that was a small mail store. It simply doesnt work for our 100-300GB mail stores.
Let us know if you get this resolved, I plan on upgrading to 7.0 in a few weeks.
I've tried unchecking the option to no avail. What I mean when I can't enumerate anythin under the client is this:
It doesn't enumerate ANYTHING under the client. I should at least see something, no?
I have a case open with Symantec and will for sure post the solution here (and everywhere else).
With regard to the manual page, I read that section (as well as the rest... a few times) and it's not clear from the manual whether or not you have to have 'Enable granular recovery' checked in order to use the Microsoft Exchange Mailboxes directive to backup and ultimately restore individual emails (though I would assume I would need it checked, and I have in the past). Keep in mind, this policy worked flawlessly BEFORE the upgrade. This only happened after.
I just tried unchecking the box and changing the backup selection name to lowercase vice uppercase. Same result.
Thanks!
It doesn't enumerate ANYTHING under the client. I should at least see something, no?
I have a case open with Symantec and will for sure post the solution here (and everywhere else).
With regard to the manual page, I read that section (as well as the rest... a few times) and it's not clear from the manual whether or not you have to have 'Enable granular recovery' checked in order to use the Microsoft Exchange Mailboxes directive to backup and ultimately restore individual emails (though I would assume I would need it checked, and I have in the past). Keep in mind, this policy worked flawlessly BEFORE the upgrade. This only happened after.
I just tried unchecking the box and changing the backup selection name to lowercase vice uppercase. Same result.
Thanks!
