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Exchange Backup Error

Cappino
Level 4

Hi all,

for my error I had cancelled the exchange job backup.

Now, if I try to start the backup I receive this error:

An existing snapshot is no longer valid and cannot be mounted for subsequent operations  (1542)

 

I had try to use bpfis query and next bpfis delete, below the result:

C:\Program Files\Veritas\NetBackup\bin>bpfis query

INF - BACKUP START 87328

INF - FIS IDs: mail-srvrm-01.cogetech.locale_1406043804#1

INF - EXIT STATUS 0: the requested operation was successfully completed

 

C:\Program Files\Veritas\NetBackup\bin>bpfis delete -id mail-srvrm-01.cogetech.locale_1406043804#1

Usage:

bpfis query [-fq] [-id id -copy Copy number]

        -id     : detailed information for this snapshot

        -copy   : detailed information for this copy number of snapshot

bpfis delete [-force] -id id -copy Copy number

        -id     : snapshot to be deleted

        -copy   : copy number of the snapshot to be deleted

        -force  : force delete

 

INF - EXIT STATUS 20: invalid command parameter

 

 

 

 

Thanks for the support.

 

Daniele

 

1 ACCEPTED SOLUTION

Accepted Solutions

Cappino
Level 4

Hello,

Thanks for replies.

I have done the services restart but without success.

For resovle this problem, I have restarted the client. Now the backup is started.

Link reference:

http://www.symantec.com/business/support/index?page=content&id=TECH200009

 

Regards,

Daniele

View solution in original post

4 REPLIES 4

RiaanBadenhorst
Moderator
Moderator
Partner    VIP    Accredited Certified

Hi,

 

Login to the clients, stop the netbackup services, kill any netbackup / beds process via task manager, restart the services.

 

And just be patient, you'll get that error if you cancel and restart in quick succession.

INT_RND
Level 6
Employee Accredited

Your command:

"C:\Program Files\Veritas\NetBackup\bin>bpfis delete -id mail-srvrm-01.cogetech.locale_1406043804#1"

Appears to be missing the "-copy Copy number" parameter

Cappino
Level 4

Hello,

Thanks for replies.

I have done the services restart but without success.

For resovle this problem, I have restarted the client. Now the backup is started.

Link reference:

http://www.symantec.com/business/support/index?page=content&id=TECH200009

 

Regards,

Daniele

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Not good that Exchange Server needs to be restarted to clear snapshots! 
This sounds like a VSS issue.

You never told us OS on Exchange Server?

Please check Microsoft Support site for latest VSS hotfixes for this OS.