We have an Exchange GRT restore that is failing with error : rai 6 and then EXIT STATUS 5: the restore failed to recover the requested files
Due to this error discovered in EWSlogs:
[5c64] 09/20/21 15:05:45 AutoDiscover url is https://mail.company.com/EWS/Exchange.asmx
[5c64] 09/20/21 15:05:45 AutoDiscover Failed in locating the url The request failed. Request was aborted: Unable to create SSL / TLS secure channel.
[5c64] 09/20/21 15:05:45 Retrying using CAS server urls from Monad ......
My question is, do you know which TLS version is needed in Netbackup 8.1.1?
I have took a look at this Vox : https://vox.veritas.com/t5/NetBackup/Unable-to-restore-GRT-email-with-error-quot-unable-to-creae/td-...
And it seems that netbackup doesn't need a specific version..
Exchange version is Exchange2016 CU21.
Solved! Go to Solution.
Actually, we have learned that NetBackup doesn't need TLS 1.0 for Exchange GRT. See article https://www.veritas.com/content/support/en_US/article.100045860. This was written for Backup Exec. NetBackup QA verified it for me this summer and I added "and NetBackup" to the article.
The BE version in the referenced ETrack corresponds to NetBackup 8.2. I can't say whether the procedure works for your older NetBackup version.