β02-09-2012 03:58 AM
Environment
Exchange version = Exchange2010 SP1
OS of Exchange = Win2008R2
Exchange2010 single node/Exchange2010 without Cluster
Netbackup Server and Client version = 7.1
Problem
Backup was successful but restore is failing as I triggered the restore.
Exchange2010 VIew Status
16:15:24 2/9/2012: Restore Started
16:15:48 (7814.001) Restoring from copy 1 of image created 2/9/2012 2:44:44 PM
16:16:00 (7814.001) INF - TAR STARTED 5640
16:16:02 (7814.001) INF - Beginning restore from server Netbackupbkp to client EXCHANGE3.
16:16:02 (7814.001) TAR - Microsoft Information Store:\
16:16:02 (7814.001) TAR - Microsoft Information Store:\DB- Dubai\
16:16:07 (7814.001) ERR - All Exchange databases must be manually dismounted prior to attempting the restore (or select Dismount in restore GUI).
16:16:07 (7814.001) ERR - Aborting restore: Error writing Exchange object: Microsoft Information Store:\DB- Dubai\ Error: BEDS 0x0:
16:16:07 (7814.001) INF - Commit is set, but an error was detected during the restore. Exchange database recovery will not be performed.
16:16:07 (7814.001) INF - TAR EXITING WITH STATUS = 5
16:16:07 (7814.001) INF - TAR RESTORED 1 OF 2 FILES SUCCESSFULLY
16:16:07 (7814.001) INF - TAR KEPT 0 EXISTING FILES
16:16:07 (7814.001) INF - TAR PARTIALLY RESTORED 0 FILES
16:16:08 (7814.001) The following files/folders were not restored:
16:16:08 (7814.001) UTF - /Microsoft Information Store/DB- Dubai/Database
16:16:08 (7814.001) UTF - /Microsoft Information Store/DB- Dubai/Logs_1328780632
16:16:09 (7814.001) Status of restore from copy 1 of image created 2/9/2012 2:44:44 PM = socket write failed
16:16:12 INF - Server status = 2810
16:16:14 (7814.xxx) INF - Status = MS-Exchange-Server policy restore error.
16:16:14 INF - Server status = 5
16:16:16 (7813.xxx) INF - Status = the restore failed to recover the requested files.
Activity Monitor
2/9/2012 4:22:40 PM - begin Restore
2/9/2012 4:22:41 PM - restoring image exchange3_1328780684
2/9/2012 4:22:48 PM - Info bpbrm(pid=2360) EXCHANGE3 is the host to restore data
2/9/2012 4:22:48 PM - Info bpbrm(pid=2360) reading file list from client
2/9/2012 4:22:49 PM - connecting
2/9/2012 4:22:49 PM - Info bpbrm(pid=2360) starting bptm
2/9/2012 4:22:59 PM - Info tar32(pid=6384) Restore started
2/9/2012 4:22:59 PM - connected; connect time: 00:00:10
2/9/2012 4:22:59 PM - Info bptm(pid=2472) start
2/9/2012 4:22:59 PM - started process bptm (2472)
2/9/2012 4:22:59 PM - Info bpdm(pid=2472) reading backup image
2/9/2012 4:22:59 PM - Info bptm(pid=2472) using 30 data buffers
2/9/2012 4:22:59 PM - Info bptm(pid=2472) spawning a child process
2/9/2012 4:22:59 PM - Info bptm(pid=2472) child pid: 3232
2/9/2012 4:22:59 PM - Info bptm(pid=3232) start
2/9/2012 4:22:59 PM - started process bptm (3232)
2/9/2012 4:22:59 PM - begin reading
2/9/2012 4:23:04 PM - Error bpbrm(pid=2360) from client EXCHANGE3: ERR - All Exchange databases must be manually dismounted prior to attempting the restore (or select Dismount in restore GUI).
2/9/2012 4:23:04 PM - Error bptm(pid=3232) cannot write data to socket, 10054
2/9/2012 4:23:04 PM - Error bpbrm(pid=2360) from client EXCHANGE3: ERR - Aborting restore: Error writing Exchange object: Microsoft Information Store:\DB- Dubai\ Error: BEDS 0x0:
2/9/2012 4:23:04 PM - Info tar32(pid=6384) done. status 5
2/9/2012 4:23:04 PM - Info tar32(pid=6384) done. status: 185
2/9/2012 4:23:04 PM - Error bptm(pid=3232) The following files/folders were not restored:
2/9/2012 4:23:04 PM - Error bptm(pid=3232) UTF - /Microsoft Information Store/DB- Dubai/Database
2/9/2012 4:23:04 PM - Error bptm(pid=3232) UTF - /Microsoft Information Store/DB- Dubai/Logs_1328780632
2/9/2012 4:23:04 PM - Info bptm(pid=2472) EXITING with status 24 <----------
2/9/2012 4:23:05 PM - restored image exchange3_1328780684 - (socket write failed(24)); restore time 00:00:24
2/9/2012 4:23:05 PM - end Restore; elapsed time: 00:00:25
MS-Exchange-Server policy restore error(2810)
2/9/2012 4:23:09 PM - Info tar32(pid=6384) done. status: 24: socket write failed
2/9/2012 4:23:09 PM - Error bpbrm(pid=2360) client restore EXIT STATUS 24: socket write failed
2/9/2012 4:22:25 PM - begin Restore
2/9/2012 4:22:28 PM - Info bprd(pid=5996) starting BPRESOLVER
2/9/2012 4:22:29 PM - Info bprd(pid=5996) BPRESOLVER has executed on server (EXCHANGE3)
2/9/2012 4:23:05 PM - end Restore; elapsed time: 00:00:40
the restore failed to recover the requested files(5)
Note: The database is checked under Exchange2010 Database "This database can be overwritten by a restore"
β02-09-2012 04:09 AM
Are you restoring to a Recovery Storage Group or overwriting original database?
Seems overwriting original?
Have you seee this error?
ERR - All Exchange databases must be manually dismounted prior to attempting the restore (or select Dismount in restore GUI).
β02-09-2012 04:30 AM
Ehhhhh. I put a blind eye on this. Thanks Marianne
β02-09-2012 06:15 AM
I also note that there is a space between DB- and Dubai - not sure that it will like that!