Exit status 58

[sanman7780]

Hi all,

I am new to netbackup. In my environment for some server i am getting 58 error.

Kindly suggest to resolve.

[W007]

Check this fourms.

https://www-secure.symantec.com/connect/forums/error-code-58-0

Check this artical...

http://www.symantec.com/business/support/index?page=content&id=TECH34288

[Marianne]

99% of status 58 is due to missing or incorrect hosts entries on client for master and/or media server when DNS is not used.
If DNS is used, confirm that reverse lookup is enabled.

Please tell us more about your environment:

OS on master
OS on media server
OS on client(s) failing with status 58.

Please create bpcd log folder on problematic client(s), then run bptestbpcd from master and media server.

Please post output of bptestbpcd command AS WELL AS client's bpcd log file.

We need BOTH : output of command as well as log file.

[mansoor_sheik · Accepted solution]

Hi,

Adding to above comment,

Status 58 is mainly due to hostname and IP resolution (Master, Media,Client).
Kindly check the entry in /etc/hosts file.

Run the following from cmd on master (and media server if they are different):

bptestbpcd -client <client-name> -debug -verbose.

The output will be servers incoming address in clients bpcd log file, followed by client attempt to resolve the IP address to hostname and then compared with SERVER entries.

Ensure the hostname and IP Address in /etc/hosts file.

http://www.symantec.com/business/support/index?page=content&id=TECH68832

[sanman7780]

Hi all

It is mainly due to IP address resolution. In our setup, we have implemented ip natting. we have updated external ip in the hosts file but the communication is happening for internal ip.resolved the issue.

Thanks.

[mansoor_sheik]

Hi sanman7780,

Thanks for marking my comments as solution.