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Fail to add NDMP host on Netbackup 7.7.3

Adalberto_Blanc
Level 3
Partner

Hello everybody,

I would like to add a Dell Compellen NAS FS 8600 for backing it up with netbackup.

I have configured a NDMP user at Storage Level but when I try to add it to Netbakcup NDMP Credentials I get the following Error.

 

NDMP failed to verify host
Authorization failed for NDMP host BINVREFNAS1

 

Also i looked on the NDMP log and when I run the command the logs get this error.

 

2/27/2017 20:17:58.508 [ndmp_logger_vxul] ndmp_net_read: connection 0000000002B90240: ( 314) end of file detected
2/27/2017 20:17:58.508 [ndmp_logger_vxul] ndmp_message_receive: xdr_ndmp_header failed, unable to XDR decode
2/27/2017 20:17:58.508 [ndmp_logger_vxul] ndmp_net_read: connection 0000000002B90240: ( 314) end of file detected
2/27/2017 20:18:05.602 [ndmp_get_vxul_config_values] DebugLevel = 6
2/27/2017 20:18:05.852 [ndmp_logger_vxul] ndmp_net_read: connection 0000000003170240: ( 314) end of file detected
2/27/2017 20:18:05.852 [ndmp_logger_vxul] ndmp_message_receive: xdr_ndmp_header failed, unable to XDR decode
2/27/2017 20:18:05.852 [ndmp_logger_vxul] ndmp_net_read: connection 0000000003170240: ( 314) end of file detected

 

Can you help me??

 

Best Regards

2 ACCEPTED SOLUTIONS

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Best to log a call with Veritas and DELL for assistance.

I have checked NetBackup for NDMP: NAS appliance information doc for information, but your Appliance does not appear in the 'Vendor-specific information' chapter (although listed in the HCL). 
We see in this doc that certain Appliances need a specific user name for NDMP backup.

Seeing that there is no information available from NBU point of view w.r.t requirements for this make and model, best to log a call with DELL and Veritas.

View solution in original post

Thans Mariane,

It was a misconfigured NDMP on the storage. It was solved.

View solution in original post

2 REPLIES 2

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Best to log a call with Veritas and DELL for assistance.

I have checked NetBackup for NDMP: NAS appliance information doc for information, but your Appliance does not appear in the 'Vendor-specific information' chapter (although listed in the HCL). 
We see in this doc that certain Appliances need a specific user name for NDMP backup.

Seeing that there is no information available from NBU point of view w.r.t requirements for this make and model, best to log a call with DELL and Veritas.

Thans Mariane,

It was a misconfigured NDMP on the storage. It was solved.