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Failed job with error 84 - tape alert 4

shahriar_sadm
Level 6

Hi dear all, 

recently I've got some status 84 for backups on tape library (Scalar i6000), job detail show "cannor write image on media ID xxxx drive index 4, input/output error" also in tape console for xxx media I see this error "Data cartridge xxx has issued a tape alert 4" and then media status chnaged to frozen. 

PS. I got this error even for a media added to library recently and first backup.

Thnaks 

1 REPLY 1

Marianne
Level 6
Partner    VIP    Accredited Certified
It is possible that you have a batch of bad tapes.
See what IBM says about tape alert 4:
https://www.ibm.com/support/knowledgecenter/en/STPRH6/com.ibm.storage.drives.doc/tapealert.html

If the tapes are new, you need to take it up with the supplier.