Failed restore - Error bpbrm socket read failed

4/23/2009 6:49:20 PM - Error bpbrm(pid=3396) socket read failed, An existing connection was forcibly closed by the remote host. (10054)
4/23/2009 6:49:23 PM - Error bptm(pid=6880) The following files/folders were not restored:
4/23/2009 6:49:24 PM - Error bptm(pid=6880) UTF - /C/SQL2KSP4/
4/23/2009 6:49:35 PM - Error bptm(pid=6880) UTF - /C/SQL2KSP4/x86/binn/dll/
4/23/2009 6:49:36 PM - Error bptm(pid=6880) more than 10 files were not restored, remaining ones are shown in the progress log.
4/23/2009 6:49:26 PM - restored image v00001_1240450012 - (file read failed(13)); restore time 00:00:57
4/23/2009 6:49:29 PM - Warning bprd(pid=3856) Restore must be resumed prior to first image expiration on 5/6/2009 8:26:52 PM

Already checked name resolution, service account privileges, desactiveted antivirus software and the error still persist.

the client runs on a virtual machine, the master is a physical server. master 6.5.3, client 6.0MP7.

Thank you in advance for your help,


Allan C. Ruiz

6 Replies

Try again.

check that the client has disk space on the C drive as well as where you are restoring to.

Bounce the netbackup service on the client.

and try again. 

Already checked...

Already checked... Restoration space and C: is ok. I tried bouncing the service too.

Best Regards

check these

Check the bpbrm log for more specific error message.
On the client, start -> run -> services.msc 
Make sure that the netbackup client service is run as a user who has administrative privileges.
Is the destination client other than the source client? if yes, then try to restore the backup of the problem client itsef.

The netbackup client service

The netbackup client service is running with full administrative privileges on the server.

I'll post bpbmr logs.

Best Regards,

tar debug log on clinet

In addition, tar debug log on client will be needed.
Can you post it?

Attached client log. I can

Attached client log. I can provide a support bundle if usefull.

Thank you in advance, best regards