cancel
Showing results for 
Search instead for 
Did you mean: 

Failed to backup in query mode when one of your Vcenter is down

Johan_HARBI
Level 2

Hi everyone,

First, i'm sorry for my English :)

With my team, we found a problem with the query mode when one of your Vcenter is not accessible in 7.6.0.3

The QUERY request will try to connect to all vcenter by default to check his request. At this time, if one of Vcenter added in credential is not accessible, the query will fail with status 4234 (VMware server login failure) even if the Vcenter whereby the QUERY must go is UP.

Of course you can delete in credential the Vcenter who are down. But a option is more effective i think in Vmware policy.

In this policy, go to Vmware Tab --> Advanced --> Vmware server list

Then add the Vcenter who must be used by the QUERY. With this action, the QUERY request will inspect only this vcenter and not all Vcenter added in credential.

More information about Netabckup infra :

NBU Verison :7.6.0.3

Master/MDSP : Windows 2008 R2 SP1 Standard.

 

I'm not sure if this action is a bug or not but i think is dangerous to check all vcenter when just one is needed.

Previously, in 7.5.x, the job parent was in partially successful and not in failed.

Regards,

 

Johan

5 REPLIES 5

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Thanks for sharing your experience.

(You have selected 'I don't need a solution, just sharing information'.)

Johan_HARBI
Level 2

Hi Marianne,

 

Yes  I know, i select this option because i find a solution for this problem. I hope this thread whill help some people.

 

Regards

ShelleyK
Level 4

Thank you Johan, it certainly helped me!

Abesama
Level 6
Partner

This is great, thanks Johan!

SYMC should create a tech article for this.

sdo
Moderator
Moderator
Partner    VIP    Certified

Johan - why not submit an 'idea' too, i.e. an enhancement request ?

(and thx for sharing)