Hi all,
I have been suffering with this issue on and off for a few weeks, it really is inconsistent!
NBU Enviroment:
Master\Media Server - 7.1.0.4 - Windows Server 2008 R2 STD 64-Bit
Problem Client - 7.1.0.4 - Windows Server 2008 R2 ENT 64-Bit
Job Details:
10/7/2013 4:01:25 PM - Info nbjm(pid=5160) starting backup job (jobid=25866) for client brip3r3cfis01, policy BRIP3R3CFIS01, schedule BRIP3R3CFIS01-CUMULATIVE-DAILY
10/7/2013 4:01:25 PM - Info nbjm(pid=5160) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=25866, request id:{07D0BA02-5769-4920-9DC9-99AEC7467A74})
10/7/2013 4:01:25 PM - requesting resource brip3r3cbak01-hcart3-robot-tld-1
10/7/2013 4:01:25 PM - requesting resource brip3r3cbak01-hcart3-robot-tld-1
10/7/2013 4:01:25 PM - requesting resource brip3r3cbak01.NBU_CLIENT.MAXJOBS.brip3r3cfis01
10/7/2013 4:01:25 PM - requesting resource brip3r3cbak01.NBU_POLICY.MAXJOBS.BRIP3R3CFIS01
10/7/2013 4:01:26 PM - granted resource brip3r3cbak01.NBU_CLIENT.MAXJOBS.brip3r3cfis01
10/7/2013 4:01:26 PM - granted resource brip3r3cbak01.NBU_POLICY.MAXJOBS.BRIP3R3CFIS01
10/7/2013 4:01:26 PM - granted resource BR3383
10/7/2013 4:01:26 PM - granted resource HP.ULTRIUM3-SCSI.002
10/7/2013 4:01:26 PM - granted resource brip3r3cbak01-hcart3-robot-tld-1
10/7/2013 4:01:26 PM - granted resource BR2739
10/7/2013 4:01:26 PM - granted resource HP.ULTRIUM3-SCSI.003
10/7/2013 4:01:26 PM - granted resource brip3r3cbak01-hcart3-robot-tld-1
10/7/2013 4:01:26 PM - estimated 202698082 Kbytes needed
10/7/2013 4:01:26 PM - estimated 202698082 Kbytes needed
10/7/2013 4:01:26 PM - Info nbjm(pid=5160) started backup job for client brip3r3cfis01, policy BRIP3R3CFIS01, schedule BRIP3R3CFIS01-CUMULATIVE-DAILY on storage unit brip3r3cbak01-hcart3-robot-tld-1
10/7/2013 4:01:26 PM - started process bpbrm (8284)
10/7/2013 4:01:37 PM - mounting BR3383
10/7/2013 4:01:39 PM - connecting
10/7/2013 4:01:40 PM - connected; connect time: 00:00:01
10/7/2013 4:02:40 PM - mounted; mount time: 00:01:03
10/7/2013 4:02:40 PM - mounting BR2739
10/7/2013 4:03:48 PM - mounted; mount time: 00:01:08
10/7/2013 4:03:52 PM - positioning BR3383 to file 1
10/7/2013 4:03:56 PM - positioning BR2739 to file 2
10/7/2013 4:04:58 PM - positioned BR3383; position time: 00:01:06
10/7/2013 4:04:58 PM - positioned BR2739; position time: 00:01:02
10/7/2013 4:04:58 PM - begin writing
10/7/2013 4:43:17 PM - Error bptm(pid=9200) socket operation failed - 10054 (at child.c.1294)
10/7/2013 4:43:17 PM - Error bptm(pid=9200) unable to perform read from client socket, connection may have been broken
10/7/2013 4:45:09 PM - end writing; write time: 00:40:11
file read failed(13)
Client Application Log Entry:
Faulting application name: bpbkar32.exe, version: 7.1.2012.316, time stamp: 0x4f643090
Faulting module name: bpbkar32.exe, version: 7.1.2012.316, time stamp: 0x4f643090
Exception code: 0xc0000005
Fault offset: 0x00000000000e8344
Faulting process id: 0x1298
Faulting application start time: 0x01cec418c8ae2e55
Faulting application path: C:\Program Files\Veritas\NetBackup\bin\bpbkar32.exe
Faulting module path: C:\Program Files\Veritas\NetBackup\bin\bpbkar32.exe
Report Id: 165e3df8-3010-11e3-82c2-005056a02074
I found the following article which I will try today:
Anyone have any advice please?
Thanks.