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Filesystem backup does not happen

WikiDonor
Level 6

Hello 

Below are our environment details.

Master = NBU 7.6.1 , Windows 2008
Hostname= Masterdc01.abc.com

 
Media  = NBU 7.6.1 , AIX
Hostname = MS1

Client = NBU 7.6.1 , Windows 2008, Excahnge 2010
Hostname = TEST03

We are trying to perform a Filesystem backup which does not happen, e.g: Even a small file of 10kb from C:\ does not backup. 

04/11/2016 15:32:58 - Info nbjm (pid=4888) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=111238, request id:{D0B10542-4184-40B6-B3C7-82B9E42A11B5}) 
04/11/2016 15:32:58 - requesting resource MS1-hcart-robot-tld-1 
04/11/2016 15:32:58 - requesting resource Masterdc01.abc.com.NBU_CLIENT.MAXJOBS.TEST03 
04/11/2016 15:32:58 - requesting resource Masterdc01.abc.com.NBU_POLICY.MAXJOBS.Daily_AD01_TEST03_Adhoc 
04/11/2016 15:32:59 - awaiting resource MS1-hcart-robot-tld-1. No drives are available. 
04/11/2016 15:33:10 - granted resource  Masterdc01.abc.com.NBU_CLIENT.MAXJOBS.TEST03 
04/11/2016 15:33:10 - granted resource  Masterdc01.abc.com.NBU_POLICY.MAXJOBS.Daily_AD01_TEST03_Adhoc 
04/11/2016 15:33:10 - granted resource  LT0001 
04/11/2016 15:33:10 - granted resource  HP.ULTRIUM4-SCSI.002 
04/11/2016 15:33:10 - granted resource  MS1-hcart-robot-tld-1 
04/11/2016 15:33:11 - estimated 0 kbytes needed 
04/11/2016 15:33:11 - Info nbjm (pid=4888) started backup job for client TEST03, policy Daily_AD01_TEST03_Adhoc, schedule daily on storage unit MS1-hcart-robot-tld-1 
04/11/2016 15:33:13 - started process bpbrm (pid=25483) 
04/11/2016 15:33:22 - mounting A1005 
04/11/2016 15:33:22 - connecting 
04/11/2016 15:33:23 - connected; connect time: 0:00:00 
04/11/2016 15:34:27 - mounted A1005; mount time: 0:01:05 
04/11/2016 15:34:27 - positioning A1005 to file 1 
04/11/2016 15:34:35 - positioned A1005; position time: 0:00:08 
04/11/2016 15:34:35 - begin writing 
04/11/2016 15:36:10 - Info bpbrm (pid=25483) TEST03 is the host to backup data from 
04/11/2016 15:36:12 - Info bpbrm (pid=25483) starting bptm 
04/11/2016 15:36:12 - Info bpbrm (pid=25483) Started media manager using bpcd successfully 
04/11/2016 15:36:15 - Info bpbrm (pid=25483) telling media manager to start backup on client 
04/11/2016 15:36:15 - Info bptm (pid=25485) using 65536 data buffer size 
04/11/2016 15:36:15 - Info bptm (pid=25485) using 12 data buffers 
04/11/2016 15:36:17 - Info bpbrm (pid=25483) spawning a brm child process 
04/11/2016 15:36:17 - Info bpbrm (pid=25483) child pid: 25487 
04/11/2016 15:36:18 - Info bptm (pid=25485) start backup 
04/11/2016 15:36:18 - Info bptm (pid=25485) Waiting for mount of media id A1005 (copy 1) on server MS1. 
04/11/2016 15:36:19 - Info bpbrm (pid=25483) sending bpsched msg: CONNECTING TO CLIENT FOR TEST03_1460368990 
04/11/2016 15:36:19 - Info bpbrm (pid=25483) start bpbkar on client 
04/11/2016 15:36:25 - Info bpbkar (pid=3468) Backup started 
04/11/2016 15:36:25 - Info bpbrm (pid=25483) Sending the file list to the client 
04/11/2016 15:37:23 - Info bptm (pid=25485) media id A1005 mounted on drive index 2, drivepath /dev/rtape/tape79_BESTnb, drivename HP.ULTRIUM4-SCSI.002, copy 1 
04/12/2016 08:31:34 - end writing; write time: 16:56:59 
04/12/2016 08:34:18 - Info bpbrm (pid=25483) killing bpbrm child 25487. 
04/12/2016 08:34:18 - Info bpbrm (pid=25483) sending media manager msg: SUSPEND BACKUP TEST03_1460368990 
04/12/2016 08:34:31 - Info bpbrm (pid=25483) media manager for backup id TEST03_1460368990 exited with status 157: suspend requested by administrator 
04/12/2016 08:39:33 - Error bpbrm (pid=25483) timed out trying to connect to TEST03 
04/12/2016 08:39:34 - Info bpbrm (pid=25483) sending media manager msg: TERMINATE 
04/12/2016 09:33:23 - Info nbjm (pid=4888) starting backup job (jobid=111238) for client TEST03, policy Daily_AD01_TEST03_Adhoc, schedule daily 
04/12/2016 09:36:24 - Info bpbrm (pid=7384) TEST03 is the host to backup data from

Please check the above job details and provide suggestions. 


Thank you in advance 

2 REPLIES 2

revarooo
Level 6
Employee

Would need to see the bpbrm and bptm logs from the media server and the bpbkar log from the client.

 

Tape_Archived
Moderator
Moderator
   VIP   

Please verify if you have any exculde for this client.

Host Properties->Clients->hostname, right click & check Exclude in properties.