Found Coda 24 when Full Backup weekly.

[aonej20]

Dear All 

         I always found this Error coda when have weekly Full Backup in my mail server. BTW fix facing problem uninstall Netbackup Client 7.5 then reinstall again after than able to backup normally. after one week Full backup start found this coda 24 agian.

Could you please advise sir.

for client detail.
Data Approximate 4 TB
Backup path: D:\
                      E:\
                      J:\


4/16/2016 8:36:01 PM - Info nbjm(pid=6956) starting backup job (jobid=1657652) for client , policy , schedule Full_Backup  
4/16/2016 8:36:01 PM - Info nbjm(pid=6956) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=1657652, request id:{5F717697-C268-48FC-94AE-9308A6382068})  
4/16/2016 8:36:01 PM - requesting resource -hcart-robot-tld-0
4/16/2016 8:36:01 PM - requesting resource .NBU_CLIENT.MAXJOBS.
4/16/2016 8:36:01 PM - requesting resource .NBU_POLICY.MAXJOBS.
4/16/2016 8:36:01 PM - granted resource .NBU_CLIENT.MAXJOBS.
4/16/2016 8:36:01 PM - granted resource .NBU_POLICY.MAXJOBS.
4/16/2016 8:36:01 PM - granted resource 0036L5
4/16/2016 8:36:01 PM - granted resource IBM.ULT3580-HH5.000
4/16/2016 8:36:01 PM - granted resource -01-hcart-robot-tld-0
4/16/2016 8:36:02 PM - estimated 853839398 Kbytes needed
4/16/2016 8:36:02 PM - Info nbjm(pid=6956) started backup (backupid=_1460813761) job for client , policy , schedule Full_Backup on storage unit -hcart-robot-tld-0
4/16/2016 8:36:06 PM - Info bpbrm(pid=19216)  is the host to backup data from     
4/16/2016 8:36:06 PM - Info bpbrm(pid=19216) telling media manager to start backup on client     
4/16/2016 8:36:06 PM - Info bptm(pid=17664) using 262144 data buffer size        
4/16/2016 8:36:06 PM - Info bptm(pid=17664) using 64 data buffers         
4/16/2016 8:36:10 PM - Info bpbrm(pid=18204) sending bpsched msg: CONNECTING TO CLIENT FOR _1460813761     
4/16/2016 8:36:10 PM - connecting
4/16/2016 8:36:11 PM - Info bptm(pid=16216) setting receive network buffer to 1049600 bytes      
4/16/2016 8:36:11 PM - Info bpbrm(pid=18204) start bpbkar32 on client         
4/16/2016 8:36:11 PM - connected; connect time: 0:00:01
4/16/2016 8:36:11 PM - begin writing
4/16/2016 8:36:13 PM - Info bpbkar32(pid=4032) Backup started           
4/16/2016 8:36:13 PM - Info bpbrm(pid=18204) Sending the file list to the client      
4/16/2016 8:36:19 PM - Info bpbkar32(pid=4032) change journal NOT enabled for <D:\>       
4/16/2016 10:56:24 PM - Critical bpbrm(pid=18204) from client : FTL - socket write failed     
4/16/2016 10:56:24 PM - Error bpbrm(pid=18204) could not send server status message       
4/16/2016 10:56:25 PM - Info bpbrm(pid=19216) child done, status 24         
4/16/2016 10:56:25 PM - Info bpbrm(pid=19216) sending message to media manager: STOP BACKUP _1460813761     
4/16/2016 10:56:25 PM - Info bpbrm(pid=19216) media manager for backup id _1460813761 exited with status 150: termination requested by administrator
4/16/2016 10:56:25 PM - end writing; write time: 2:20:14
socket write failed (24)

[Marianne]

Do you have Exchange files or folders in Exclude List for this client? Do you have a separate policy backing up Exchange with Exchange policy type? Which Windows version on Exch and NBU version? Are OS patches up to date? Is NBU patched on server and client? Do you have 'Allow multiple data streams' in Policy Attributes?

[aonej20]

Dear Marianne

      as from your question detail bellow.

Do you have Exchange files or folders in Exclude List for this client?

      Yes our data exchange all the time. our mail ICESwap

Do you have a separate policy backing up Exchange with Exchange policy type?
    
      Yes  separate policy backing OS  C: System Stage and Data Mail this happen with Data Fille.

Which Windows version on Exch and NBU version?

         NBU 7.6.1.2  

Are OS patches up to date?

       OS patch already patch 

Is NBU patched on server and client?
       On Client

Do you have 'Allow multiple data streams' in Policy Attributes?
        Yes 'Allow multiple data streams' in Policy Attributes

[Marianne]

Apologies. I don't understand most of your answers. Especially the answer to my Exclude List question. Why did you say in your opening post that you have NBU 7.5 on the Exch server? You did not say which Windows version on your server(s) ? What type of data is stored on drives D:\ E:\ J:\ ?

[aonej20]

Dear Marinne 

       Sorry for detail

Why did you say in your opening post that you have NBU 7.5 on the Exch server?

    - NBU 7.5 is Netbackup Client.
    - for Mater Server 7.6.1.2
 

You did not say which Windows version on your server
    - Windown Server 2008 Datacenter for client 
    - Master Server Windown Server 2008

What type of data is stored on drives
D:\ = Mail Data.
J:\ =  Archive and log.
E:\ = Mail Data

[Marianne]

You cannot backup D E and J drives with MS-Windows policy while Exchange is online. You need to backup online Exchange data with MS-Exchange policy with Exchange directives in Backup Selection. Why do you have 7.5 on Exch server? Why not same version as on Master?