09-18-2014 06:59 AM
I am facing backup issues in my environment.
OS - Windows Server 2008 R2
SQL - SQL Server 2008 R2
Netbackup Master Version - 220.127.116.11
Client Master Version - 18.104.22.168
Issue 1 : Database logs backups are runing fine but full database backups are not working. Full keeps runing fails.
Issue 2 : Backup failed at veritas end but SQL Job keeps runing in hung state. We need forcibly stopped the SQL Agent Backup job each time.
Things we tried :-
1) Port are checked
2) Access for veritas netbackup account at OS & SQL Server
3) Antivirus exclusion for netbackup process
09-18-2014 07:05 AM
-Patch to latest and greatest server and client if you can.
-More detail around the log details needed with verbosity upped.
-Anything in the windows logs?
-Do flat file plain backups work ok? (Probably a "yes" since the log backup works)
09-18-2014 10:58 AM
Check/ Post the output of bpps command . Check whether any dbbackex process is active ,if active kill the dbbackex process and reinitiate the backup
09-18-2014 09:42 PM
More info please?
What is the error in NBU?
Please post all text in Details tab of failed job.
On Client: dbclient
On Media server: bpbrm and bptm
Please ensure that these log folders exist under ...\netbackup\logs on above machines.
I agree with Jim - please upgrade NBU on the client. There were bugs with SQL agent in early versions of NBU 7.5.