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Full Database Backup Issue

I am facing backup issues in my environment.

OS - Windows Server 2008 R2 
SQL - SQL Server 2008 R2
Netbackup Master Version - 7.5.0.7
Client Master Version - 7.5.0.1

Issue 1 : Database logs backups are runing fine but full database backups are not working. Full keeps runing fails.
Issue 2 : Backup failed at veritas end but SQL Job keeps runing in hung state. We need forcibly stopped the SQL Agent Backup job each time.

Things we tried :-
1)  Port are checked
2) Access for veritas netbackup account at OS & SQL Server
3) Antivirus exclusion for netbackup process

Please suggest.

3 Replies
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-Patch to latest and greatest

-Patch to latest and greatest server and client if you can.

-More detail around the log details needed with verbosity upped.

-Anything in the windows logs?

-Do flat file plain backups work ok? (Probably a "yes" since the log backup works)

Jim

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Hi,         Check/ Post the

Hi,

        Check/ Post the output of bpps command . Check whether any dbbackex process is active ,if active kill the dbbackex process and reinitiate the backup

 

 

 

More info please? What is the

More info please?

What is the error in NBU?
Please post all text in Details tab of failed job.

Logs needed:

On Client: dbclient

On Media server: bpbrm and bptm

Please ensure that these log folders exist under ...\netbackup\logs on above machines.

I agree with Jim - please upgrade NBU on the client. There were bugs with SQL agent in early versions of NBU 7.5.