Full Vm restore fails with SAN transport

[Mohmec]

The restore is succesful with NBD transport method but fails for SAN. Tried restoring using both original and alternate restore. NBU= 7.7.1

12/08/2015 17:32:16 - Info tar32 (pid=10072) Restore started
12/08/2015 17:32:16 - connected; connect time: 0:00:00
12/08/2015 17:32:16 - Info bptm (pid=6724) start
12/08/2015 17:32:17 - started process bptm (pid=6724)
12/08/2015 17:32:17 - Info bptm (pid=6724) reading backup image
12/08/2015 17:32:18 - Info bptm (pid=6724) using 30 data buffers
12/08/2015 17:32:18 - Info bptm (pid=6724) spawning a child process
12/08/2015 17:32:18 - Info bptm (pid=6724) child pid: 6636
12/08/2015 17:32:18 - Info bptm (pid=6636) start
12/08/2015 17:32:19 - started process bptm (pid=6636)
12/08/2015 17:32:23 - begin reading
12/08/2015 17:32:28 - Error bpbrm (pid=6984) from client example.com: ERR - Error opening the snapshot disks using given transport mode: san Status 23

12/08/2015 17:32:28 - Info bptm (pid=6724) EXITING with status 24 <----------
12/08/2015 17:32:29 - Info tar32 (pid=10072) done. status: 103

12/08/2015 17:32:29 - Info tar32 (pid=10072) done. status: 24: socket write failed
12/08/2015 17:32:29 - Error bpbrm (pid=6984) client restore EXIT STATUS 24: socket write failed
12/08/2015 17:33:31 - restored from image example_144950; restore time: 0:02:03
12/08/2015 17:33:31 - end Restore; elapsed time 0:02:07
NetBackup VMware policy restore error  (2820)

[PrathapReddy · Accepted solution]

Hi There,

Please do the below to fix the issue.

1.Ensure all the Data store Luns are zoned to your media server from which you are trying to do backup and restore.

2.backups will happen over SAN if the data store Luns are read only but restores will not.

3.try to make the data store luns online and provide the read-write access, so that restore will happen over san to the destination data store which Luns are online.

https://www.veritas.com/community/forums/netbackup-7505-and-vmware-san-transport#comment-8895811

Note: to remove readonly mode and make read and write, use diskpart utility which is Windows command.

https://pario.no/2011/05/23/clear-read-only-flag-on-disk-in-windows-7-using-diskpart/

Hope these things will help you...Do not forget to make the resolution if you are issue fixed.

Regards,

Reddy..