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GRT backup for Sharepoint not writing data

Vickie
Level 6

Hello Experts,

Need assistance on below issue,

NBU Master : Linux Version : 7.0.1

NBU Client : Windows Version : 7.0.1 Shrapoint : Microsoft Sharepoint 2010

Sharepoint backup running fine for this server.

But Sharepoint GRT backup is showing "Active and Writing" but not showing any "Kilobytes" written since long.

Unable to find the cause of this.

Please provide your assistance.

 

 

8 REPLIES 8

SymTerry
Level 6
Employee Accredited

You can always use the bpdbjobs command.  bpdbjobs -all_columns -report -jobid <num1>,<num2>

It could also be that the VSS writer is still working on the dump and you will not see the progress till its done.

Vickie
Level 6

Ohh I see there alot of output thrown on the screen, please assist which one could show the Kilobytes or can make sure the job is writing data to tape.

Vickie
Level 6

As per tech note : http://www.symantec.com/business/support/index?page=content&id=TECH65123

I found the output field for bpdbjobs -all_columns

But unfortunately there is 0 showing under , not sure what else to check over.

15 kbytes

18 percent

30 kbyteslastwritten

 

SymTerry
Level 6
Employee Accredited

I just noticed that this is NetBackup 7.0.1. look at HOWTO73100 (Everything you need to know to get Sharepoint granular backups to work) Upgrading to a newer version could help.

 

watsons
Level 6

GRT backup requires a disk-based storage unit and you need to have "server for NFS" enabled on the media server, "client for NFS" enabled on the Sharepoint hosts. 

7.0.1 is quite old, consider upgrading to newer version which has many bug fixes.

Vickie
Level 6

Planned to move to DataDomain, till than need to work with version.

But previously the backups vere runnig fine, suddenly they are not showing any data kb writes.

Unable to understand the cause.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

More than a month of no update to this discussion...

Have you created logs on Sharepoint client? 
And media server?

Logs that will tell us what exactly is happening during the backup:

On client: bpbkar
On media server: bpbrm and bptm

Copy logs to .txt files (e.g. bpbkar.txt) and upload as File attachments.
From Sharepoint point of view, have a look at Event Viewer Application log to see if anything is logged there.

watsons
Level 6

Apart from those Marianne mentioned, nbfsd as well on both media server and the Sharepoint front-end clients. 

\netbackup\logs\nbfsd\