cancel
Showing results for 
Search instead for 
Did you mean: 

Getting Storgae unit group is not supported error while creating Accelerator policy

rVikas
Level 5
Partner

Hello Everyone,

I have created a storage unit group with 2 storage units configured in failover mode.

We have DataDomain as Storage target.

Have installed OST plugin 3.0 on media servers.

Have set OptimizedImage attribute on storage server.

Still i get error that Storage Unit group is not supported.

Do i need to set OptimizedImage attribute on disk pools as well?

 

12 REPLIES 12

revarooo
Level 6
Employee

Is this what you are seeing?

http://www.symantec.com/docs/TECH209889

rVikas
Level 5
Partner

Correct I am seeing this error

We have Master server installed on Solaris 10, Let me know what should be done..

Andrew_Madsen
Level 6
Partner

Did you not read the tech note?

Solution

Close the NetBackup console and open Regedit (Start > Run > regedit) and delete the following key: 

HKEY_CURRENT_USER\Software\VERITAS\NetBackup\General\Servers

Exit Regedit and attempt the policy validation again.

rVikas
Level 5
Partner

Hello Andrew,

I saw that  step however, we dont have Netbackup for Windows Master server

We have Netbackup Java console and our Master is installed on Solaris that the reason i am not able to find key HKEY_CURRENT_USER\Software\VERITAS\NetBackup\General\Servers

 

rVikas
Level 5
Partner

I have enabled OptimizedImage attribue for Storage server with command

nbdevconfig -changests -stype DataDomain -storage_server <Storage_server_name >  -setattribute OptimizedImage

Do i need to run below command for assocuated diskpools as well ? 

nbdevconfig -changedp -stype PureDisk -dp [disk pool name] -setattribute OptimizedImage

Will there be any  impact of running this command on disk pools.

Andrew_Madsen
Level 6
Partner

So you are not using the WIndows Administrator's GUI like the technote stated. 

Can you post a screenshot of what you are seeing?

rVikas
Level 5
Partner

ACL error.PNG

Getting this error.

rVikas
Level 5
Partner

I enabled OptimizedImage atribute on diskpools as well and it worked.

However i am not seeing any difference in backup duration

We are having windows client, i just selected "Use accelerator" option and started backup for one of the client. 2nd immediate full backup also taking same duration as with 1st full backup.

However i could see few differences in detailed status:

1st Full is showing : 

accelerator sent 15649733632 bytes out of 15582778368 bytes to server, optimization 0.0%

duration  - 16 mins

2nd Full is showing ; 

accelerator sent 80108032 bytes out of 15612392448 bytes to server, optimization 99.5%

duration - 13 mins

May i say Accelerator is effective.

Do i need to select " use chnage journal" option as well for better result.

 

Please let me know.

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Which NBU version on your NBU master server?

Are you using Windows Admin Console or the Java Admin Console?

rVikas
Level 5
Partner

Hello Marianne

I am using Java admin console

NBU version 7.6.0.1

 

 

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
Possibly time to log a Support call with Symantec /Veritas....

rVikas
Level 5
Partner

Hi Marianne 

I enabled OptimizedImage atribute on diskpools as well and it worked.

However i am not seeing any difference in backup duration

We are having windows client, i just selected "Use accelerator" option and started backup for one of the client. 2nd immediate full backup also taking same duration as with 1st full backup.

However i could see few differences in detailed status:

1st Full is showing : 

accelerator sent 15649733632 bytes out of 15582778368 bytes to server, optimization 0.0%

duration  - 16 mins

2nd Full is showing ; 

accelerator sent 80108032 bytes out of 15612392448 bytes to server, optimization 99.5%

duration - 13 mins

May i say Accelerator is effective.

Do i need to select " use chnage journal" option as well for better result.

Please let me know.