cancel
Showing results for 
Search instead for 
Did you mean: 

Getting status code 96 but I have media available

O-a
Level 4

Hi

when im trying to tun full backup on one of the servers the backup failed

I have available media and free space(LTO 4 with 500Gb has written)

how can i find out why the job cannot find the media available?

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Media id JDG091 is FULL - no more space for backups.

Media Status:                   FULL MPX

 

View solution in original post

10 REPLIES 10

Kiran_Bandi
Level 6
Partner Accredited

As you are saying the tape is already written with some data, i doubt this is a problem with multiple retentions per media. Enable this property in master server properties. By default this check box will be cleared.

 

O-a
Level 4

Hi

 

thanks for the quick replay

I have allready marked this check box and and the backup job is still het failed

when i reaplace media the backup is runing just fine-but i cant use this media

I tried to add the Bpcd log but i dont see related errors to this problem

 

thanks again

Yogesh9881
Level 6
Accredited

can you plz run below command on master server & post o/p.

<install_path>\veritas\netbackup\bin\admincmd\nbemmcmd -listmedia -mediaid -m 123XYZ

123XYZ will be your problematic (old) media

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

bpcd log is for connectivity issues.

bptm for tape management.

Please bear the following in mind:

Media servers do not share media by default.
Multiple retentions are not allowed by default and certainly not recommended.
Media, drive and STU densities must match.
Available media must be in the robot.
Scratch pool must be marked as 'scratch' in pool properties.
If different pool is specified in policy or schedule, check pool and Scratch.

Please work through this Status 96 Troubleshooting wizard :

http://www.symantec.com/business/support/index?page=answers&type=wizard&wizardid=NBU090&wizardstepid=1A&question_box=status+code+96

 

 

O-a
Level 4

NBEMMCMD, Version:6.5.6
====================================================================
Media GUID:                     f77dd54b-9f3c-4830-9574-05b9c22a35bf
Media ID:                       JDG091
Partner:                        -
Media Type:                     HCART
Volume Group:                   000_00000_TLD
Application:                    Netbackup
Media Flags:                    1
Description:                    ------
Barcode:                        JDG091L4
Partner Barcode:                --------
Last Write Host:                backup
Created:                        03/04/2012 11:28
Time Assigned:                  05/26/2012 14:04
First Mount:                    03/04/2012 11:31
Last Mount:                     05/26/2012 22:42
Volume Expiration:              -
Data Expiration:                06/23/2012 14:04
Last Written:                   05/26/2012 08:00
Last Read:                      -
Robot Type:                     TLD
Robot Control Host:             backup
Robot Number:                   0
Slot:                           6
Side/Face:                      -
Cleanings Remaining:            -
Number of Mounts:               7
Maximum Mounts Allowed:         0
Media Status:                   FULL MPX
Kilobytes:                      535372404
Images:                         69
Valid Images:                   69
Retention Period:               10
Number of Restores:             0
Optical Header Size Bytes:      1024
Optical Sector Size Bytes:      0
Optical Partition Size Bytes:   0
Last Header Offset:             1244438
Adamm Guid:                     00000000-0000-0000-0000-000000000000
Rsm Guid:                       00000000-0000-0000-0000-000000000000
Origin Host:                    NONE
Master Host:                    backup

Server Group:                   NO_SHARING_GROUP
Upgrade Conflicts Flag:
Pool Number:                    6
Volume Pool:                    Weekly
Previous Pool Name:             -
Vault Flags:                    -
Vault Container:                -
Vault Name:                     -
Vault Slot:                     -
Session ID:                     -
Date Vaulted:                   -
Return Date:                    -
====================================================================
Command completed successfully.
 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Media id JDG091 is FULL - no more space for backups.

Media Status:                   FULL MPX

 

View solution in original post

Yogesh9881
Level 6
Accredited

Dear O-a

as per posted logs I can see media status is FULL (no more space is available to write data)

hence backup job fail with status code 96 

i hope this issue is resolved laugh

O-a
Level 4

thanks

 

J_H_Is_gone
Level 6

About how NB writes to tapes - I think this will help you understand why the tape is listed at FULL with only 500 gb on it.

 

http://www-secure.symantec.com/connect/blogs/understanding-how-netbackup-writes-tape

richardsantos
Level 5
Partner Accredited

Check all tape media if there's any frozen media, in case that there's any media frozen set the the tape media to unfreeze state (active) and then tried to run the back again.