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Hot_Catalog General Database validation failed error

The following occurs when a Hot_Catalog backup job runs:

Info 07/20/2017 08:38:51 MasterServer  0  backup  job submission request (jobid=27226) for client MasterServer, policy Hot_Catalog, schedule Full
Info 07/20/2017 08:38:53 MasterServer MasterServer 27226 Backup started  backup job for client MasterServer, policy Hot_Catalog, schedule Full on storage unit MasterServer-hcart2-robot-tld-0
Info 07/20/2017 08:39:36 MasterServer MasterServer 27226 begin  writing backup id MasterServer_1500554332, copy 1, fragment 1, to media id TAPE0155 on drive IBM.ULTRIUM-TD4.000 (index 0)
Info 07/20/2017 08:42:02 MasterServer MasterServer 27226 Backup successfully  wrote backup id MasterServer_1500554332, copy 1, fragment 1, 293309 Kbytes at 2093.898 Kbytes/sec
Info 07/20/2017 08:42:05 MasterServer MasterServer 27226 BackStat (the  requested operation was successfully completed)
Error 07/20/2017 08:42:07 MasterServer  0 General Database  validation failed for database NBAZDB.
Error 07/20/2017 08:42:07 MasterServer  0 General Database  validation failed for database NBAZDB.
Error 07/20/2017 08:42:07 MasterServer  0 General Database  validation failed for database NBDB.
Error 07/20/2017 08:42:07 MasterServer  0 General Database  validation failed for database NBDB.
Info 07/20/2017 08:42:08 MasterServer MasterServer 27225 (the  requested staging operation failed)
Error 07/20/2017 08:42:10 MasterServer MasterServer 27224 Backup catalog  backup exited with status 2 (none of the requested files were backed up)
Info 07/20/2017 08:42:10 MasterServer MasterServer 27224 BackStat (none  of the requested files were backed up)

Following commands run without error:

nbdb_admin -dba nbusql
nbdb_admin -validate NBAZDB
nbdb_admin -validate

Any suggestions?

Glen

 

 

2 Replies
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Re: Hot_Catalog General Database validation failed error

Hi,

Could you check this TN? As soon as send us the bpdbm logs

https://www.veritas.com/support/en_US/article.000083214

 

Regards,

 

Thiago

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Re: Hot_Catalog General Database validation failed error

Please tell us more about the catalog backup process - how many jobs are started?
Has the catalog backup completed successfully before?
Have you checked for sufficient space in the filesystem where NBU is installed?

I am confused about the clearly successful part of the backup to tape:
Info 07/20/2017 08:42:02 MasterServer MasterServer 27226 Backup successfully  wrote..... 
And then the failed staging afterwards:
Info 07/20/2017 08:42:08 MasterServer MasterServer 27225 (the  requested staging operation failed)

Catalog Backup normally consists of 4 jobs:

1. A parent job that controls and monitors the progress of the catalog backup and then 3 child jobs:

2. First child job:  stages the databases to a staging area - the netbackup, bmr databases etc.

3. The second child job then backs up up the staged (dumped) databases.

4. The third child job backs up all of the files under netbackup\db area (images and configuration files)

 

Please try to run a manual backup of the relational databases (similar to the 1st child job that stages the relational databases):

Create a temp directory, e.g. C:\tmp
In cmd window, cd to <install_path>\NetBackup\bin\ and run:
nbdb_backup -online C:\tmp

What is the result? 

For further troubleshooting, you will need bpdbm log as mentioned by @Thiago_Ribeiro.
If the folder does not exist under ...netbackup\logs, create it and restart NBU.