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Hot Catalog exit Status 1 - Netbackup 7.0

Hy Guys,

I have a problem with Hot Backup Catalog in Netbackup 7.01.

Since January, my backup exit with status 1.

I am suspicious of the images of catalog.

I try this

https://www-secure.symantec.com/connect/forums/hot-catalog-backup-0

but had no success.

The actual status is this:

=-=-=-=-=-=-=-=-=-=-

07/03/2011 08:01:53 - requesting resource G_towers_tld0
07/03/2011 08:01:53 - requesting resource towers.NBU_CLIENT.MAXJOBS.towers
07/03/2011 08:01:53 - requesting resource towers.NBU_POLICY.MAXJOBS.Catalogo_Backup
07/03/2011 08:01:54 - granted resource towers.NBU_CLIENT.MAXJOBS.towers
07/03/2011 08:01:54 - granted resource towers.NBU_POLICY.MAXJOBS.Catalogo_Backup
07/03/2011 08:01:54 - granted resource 000197
07/03/2011 08:01:54 - granted resource DELL_Drive_6
07/03/2011 08:01:54 - granted resource LTO_DC1_DB2_TD3
07/03/2011 08:01:54 - estimated 221801216 Kbytes needed
07/03/2011 08:01:54 - started process bpbrm (48365738)
07/03/2011 08:01:54 - connecting
07/03/2011 08:01:54 - connected; connect time: 00:00:00
07/03/2011 08:01:57 - mounted
07/03/2011 08:01:57 - positioning 000197 to file 435
07/03/2011 08:01:59 - positioned 000197; position time: 00:00:02
07/03/2011 08:01:59 - begin writing
07/03/2011 08:08:04 - end writing; write time: 00:06:05
the requested operation was partially successful(1)

The job was successfully completed, but some files may have been
busy or unaccessible. See the problems report or the client's logs for more details

=-=-=-=-=-=-=-==-=-=-=-=-=-=-

previously:

04/01/2011 08:02:06 - requesting resource G_towers_tld0
04/01/2011 08:02:06 - requesting resource towers.NBU_CLIENT.MAXJOBS.towers
04/01/2011 08:02:06 - requesting resource towers .NBU_POLICY.MAXJOBS.Catalogo_Backup
04/01/2011 08:02:06 - granted resource towers.NBU_CLIENT.MAXJOBS.towers
 04/01/2011 08:02:06 - granted resource towers.NBU_POLICY.MAXJOBS.Catalogo_Backup
04/01/2011 08:02:06 - granted resource 001338
04/01/2011 08:02:06 - granted resource ADIC_Drive_1
04/01/2011 08:02:06 - granted resource LTO_towers _TD3
04/01/2011 08:02:06 - estimated 33067366 Kbytes needed
04/01/2011 08:02:07 - started process bpbrm (8660)
04/01/2011 08:02:07 - connecting
04/01/2011 08:02:07 - connected; connect time: 00:00:00
04/01/2011 08:02:07 - mounted
04/01/2011 08:02:07 - positioning 001338 to file 559
04/01/2011 08:02:09 - positioned 001338; position time: 00:00:02
04/01/2011 08:02:09 - begin writing
04/01/2011 08:08:36 - end writing; write time: 00:06:27
the requested operation was successfully completed(0) 

=-=-=-=-=-=-=

before the error was shown:

=-=-=-=-=-=-=-=

16/01/2011 12:50:08 - requesting resource G_towers_tld0
16/01/2011 12:50:08 - requesting resource towers .NBU_CLIENT.MAXJOBS.towers
 16/01/2011 12:50:08 - requesting resource towers .NBU_POLICY.MAXJOBS.Catalogo_Backup
16/01/2011 12:50:09 - granted resource towers .NBU_CLIENT.MAXJOBS.towers
 16/01/2011 12:50:09 - granted resource towers.NBU_POLICY.MAXJOBS.Catalogo_Backup
16/01/2011 12:50:09 - granted resource 001332
16/01/2011 12:50:09 - granted resource ADIC_Drive_1
16/01/2011 12:50:09 - granted resource LTO_towers _TD3
16/01/2011 12:50:09 - estimated 207727284 Kbytes needed
16/01/2011 12:50:09 - started process bpbrm (6276)
16/01/2011 12:50:09 - connecting
16/01/2011 12:50:09 - connected; connect time: 00:00:00
16/01/2011 12:50:10 - mounting 001332
16/01/2011 12:50:39 - mounted; mount time: 00:00:29
16/01/2011 12:50:39 - positioning 001332 to file 15
16/01/2011 12:51:45 - positioned 001332; position time: 00:01:06
16/01/2011 12:51:45 - begin writing
16/01/2011 12:52:22 - Error bpbrm(pid=6276) from client towers : ERR - failure reading file: E:\Program Files\VERITAS\NetBackup\db\images\agilisapp\1295000000\catstore\Agilis_1295132400_FULL.f_imgRecord0 (WIN32 1392: Unknown error)
16/01/2011 13:29:08 - end writing; write time: 00:37:23
the requested operation was partially successful(1)

The job was successfully completed, but some files may have been
busy or unaccessible. See the problems report or the client's logs for more details. 

=-=-=-=-=-

I believe the image backup, there must be dirt, causing the file to become inaccessible.

Analyzing the log bpbdm, I observed the following:

=-=-=-=-=-

V_CatBackupWin::V_StartCatBackupDirective: ERR - Unable to expand hot catalog backup directive: CATALOG_BACKUP_TIR "client" Inteiro_Teor_1296364065_FULL

V_CatBackupWin::V_StartCatBackupDirective: ERR - Unable to expand hot catalog backup directive: CATALOG_BACKUP_TIR "client" Migra_Estacao1_1294974004_INCR

V_CatBackupWin::V_StartCatBackupDirective: ERR - Unable to expand hot catalog backup directive: CATALOG_BACKUP_TIR "client" Arquivos_1295657983_FULL 

=-=-=-=-=-=-=-=

Any idea what might be happening?

Thanks!

Rgrds,

Márcio Almeidayes

Netbackup Professional Certified

1 Solution

Accepted Solutions
Accepted Solution!

Solution

I see the log bpbkar and thought:

V_CatBackupWin::V_ExpandCatalogBackupDirective: ERR - db_getImgBackupList failed, err: 12. Client: dionisio, Image ID: Inteiro_Teor_1296364065_FULL

V_CatBackupWin::V_ExpandCatalogBackupDirective: ERR - db_getImgBackupList failed, err: 12. Client: macae, Image ID: Migra_Estacao1_1294974004_INCR

V_CatBackupWin::V_ExpandCatalogBackupDirective: ERR - db_getImgBackupList failed, err: 12. Client: pitagoras, Image ID: Arquivos_1295657983_FULL

I removed the references informed and ran the Catalog policy.

The result was SUCESS. The catalog backup exit with status 0.

These references moved, I kept a folder for retrieval in case it is necessary.

Thanks.

Márcio Almeida

 

 

 

View solution in original post

2 Replies

You say you have 'tried' the

You say you have 'tried' the post that you quoted - what exactly have you tried? The first TN in Andy's post: http://www.symantec.com/docs/TECH86295  says that corrupt headers must be removed. Have you done that? This one too: http://www.symantec.com/docs/TECH56570

Before just deleting image files, please run 'bpdbm -consistency' first as explained in this TN: http://www.symantec.com/docs/TECH7334

If you feel uncomfortable about removing/deleting image files, you might want to log a Support call as recommended in option 3 of above TN: "Symantec NetBackup Support should be engaged if there are questions about this procedure."

Accepted Solution!

Solution

I see the log bpbkar and thought:

V_CatBackupWin::V_ExpandCatalogBackupDirective: ERR - db_getImgBackupList failed, err: 12. Client: dionisio, Image ID: Inteiro_Teor_1296364065_FULL

V_CatBackupWin::V_ExpandCatalogBackupDirective: ERR - db_getImgBackupList failed, err: 12. Client: macae, Image ID: Migra_Estacao1_1294974004_INCR

V_CatBackupWin::V_ExpandCatalogBackupDirective: ERR - db_getImgBackupList failed, err: 12. Client: pitagoras, Image ID: Arquivos_1295657983_FULL

I removed the references informed and ran the Catalog policy.

The result was SUCESS. The catalog backup exit with status 0.

These references moved, I kept a folder for retrieval in case it is necessary.

Thanks.

Márcio Almeida

 

 

 

View solution in original post