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How To Correctly Understand And Use Netbackup Logs

DKB223
Level 2

I continue to find it vexing when attempting to analyse the various logs for troubleshooting purposes. After three years as a backup admin using Netbackup, I still find it difficult to interpret log files. I still am unsure of what information I am even looking for and the only way I can figure that out is using Google. For instance - I am working through figuring out why a backup from a Windows Server 2008 server is failing with error code 13. Google searches seem to point to a network related error on the client being backedup. 

Is there anything, anywhere within Veritas's knowledge base that explains how to correctly read log files like BPTM, BPBRM, BPBKAR and the like? Something that just explains in plain, simple to follow terms? I am still constantly learning about Netbackup, which is good. I feel there should be a Complete Idiot's Guide to Netbackup Logs!

Any thoughts, suggestions, links would be most welcome!

3 REPLIES 3

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
Your plea for a Logging guide has been answered! http://www.veritas.com/docs/000004638 Have a look at the process flow diagrams in this doc. Understanding where in the process flow something has gone wrong is key. This guide also explains the difference between legacy and unified logs. Fortunately most troubleshooting can be done using legacy logs which are plain text files. See my post over here for my explanation of legacy logs: https://www.veritas.com/community/forums/how-use-logs#comment-6505511

DKB223
Level 2

Wonderful!  Thank you! I will take a gander at the documents in the links provided.

Genericus
Moderator
Moderator
   VIP   

Once again, Marianne "For the Win!"

 

 

NetBackup 8.3.0.1 on Solaris 11, writing to Data Domain 9800 6.2.1.0
duplicating via SLP to LTO5 in SL8500 via ACSLS