How can I kill a waiting or unknown job?

[Lindsay49]

I have tried bpdbjobs -cancel #  and the message is "Cancelling 0 Jobs" which tells me the DB doesnt know about the  job. Rebooting the master server does not help. This is an upgrade from 6.5.5 to 7.0 that has been running for 3 weeks.

[MOHAMED_PATEL]

Have the same issue - cannot remove the job
no details in the 'details' tab...

Did find a technote detailing how to delete items in the .ff log file -
this however does remove your current list of jobs in activity monitor.

Will post details - searching my multitude of drives and discs

[MOHAMED_PATEL]

Here you go

Document ID: 358027
Unknown jobs in activity monitor that cannot be canceled aborted or deleted.
http://support.veritas.com/docs/358027



an earlier doc

Document ID: 278498
http://support.veritas.com/docs/278498
DOCUMENTATION: How to manually remove jobs from the NetBackup Activity Monitor which are in a queued state, and cannot be canceled or killed, or removed by cycling the NetBackup services/daemons.

Document ID: 240604
http://support.veritas.com/docs/240604
How to change or modify the jobid within the activity or job monitor

[Nitish_R]

 /usr/openv/netbackup/bin/goodies/bp.kill_all      ---> kills all remaining netbackup processes

[Niranjan]

1)Note the current status of job like jobid 12345 and 5678,its in queued status.

remaing backups all are done,try to stop and start net backup.

again u check status of job still its in queued status

2)manually clear the job

before proceeding to clear these jobs you need to ensure no activity job is running becouse u will need to stop netbkp and delete some files

then stop the netbackup:netbackup stop
#cd /usr/openv/netbackup/db/jobs/trylogs
#ls
12345.t
56789.t
#rm 12345.t 56789.t
#ls

next step
#cd /usr/openv/netbackup/db/jobs/ffilelogs
#ls
12345.f
56789.f
#rm 12345.f  56789.f
#ls


next you have just deleted the files
#cd ..
#ls
bpjobd.act.db
#rm bpjobd.act.db

bpjobd.act.db file contains active and queued jobs,deleting it will remove the unwanted job.

next
start the netbackup:netbacup start

check the bpdbjobs

[thesanman]

From a previous issue; jobs stuck and unable to be deleted from console:

https://www-secure.symantec.com/connect/forums/how-clear-and-delete-waiting-retry-status-50-job

Look towards the end; my final post shows the use of /usr/openv/netbackup/bin/bpjobd -r <jobid> followed by a Netbackup stop/start cycle if that helps for you.