12-03-2015 02:34 PM
We are having an issue which might be related to the service account NBU is using for backups and restores. How do I find out what the service account is that NBU is using?
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12-03-2015 03:01 PM
12-03-2015 03:01 PM
12-04-2015 07:14 AM
I guess im confused how the NBU client and the NBU appliance talk to each other. We have a linux OS, but with linux it does not use a service account to backup / restore computers? If it was windows, then it would use a service account?
12-04-2015 07:32 AM
12-07-2015 06:50 AM
I was actually having issues on restoring a VM and started to question the account NBU is using. I was getting a 2820 status error:
12/03/2015 16:00:34 - Error bptm (pid=17461) cannot write data to socket, Connection reset by peer
12/03/2015 16:00:34 - Info tar (pid=17438) done. status: 14
12/03/2015 16:00:34 - Info bptm (pid=17452) EXITING with status 24 <----------
12/03/2015 16:00:34 - Info tar (pid=17438) done. status: 24: socket write failed
12/03/2015 16:00:34 - Error bpbrm (pid=17409) client restore EXIT STATUS 24: socket write failed
I was thinking the account NBU uses did not have the proper permissions to restore to the VM enviroment. However at the last moment I read a forum post that suggested to remove the: "Use san to move the virtual disk data" option from the restore options. After I did that the restore worked.
12-07-2015 07:11 AM
It always helps when you share what the actual issue is.....
Thanks for the feedback.