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How to backup a Serena PVCS server?

bbahnmiller
Level 4

Has anyone backed up a Serena PVCS server? Our PVCS system seems to be pretty good sized and the backup runs a long time. I can't seem to find any information from Serena. Is there an underlying DB that needs to be backed up? Or something that needs to be quiesced? Any information would be helpful.

1 REPLY 1

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
You really need to ask Serena.
Since there is no backup agent for it, there is no NBU documentation for this software. NBU will only be able to perform file-level backup.

I tried to Google this and found a Serena community forum where I saw reference to Support team. Those are the 2 places where you need to ask: the forum where fellow users can better advise you, and log a Support call where you can get the official answer.
Do not even mention NBU when you ask - simply ask: how should this Application be backed up?