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How to solve "Error 1923" Service Netbackup Messaging Broker Service

tornado1987
Level 2

‎12-03-2021 08:57 PM - edited ‎12-03-2021 08:58 PM

Hi

I encounter the below error

Error1923 Service Netbackup Messaging Broker Service(Netbackup Messaging Broker Service)Could not be installed .Verify that you have sufficient privileges to install system services.

when installing Netbackup on Win2022 . it needs to notice which i have tried with any privileges even Administrator.

Thanks.

 

Error.JPG
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davidmoline
Level 6
Employee

‎12-04-2021 09:31 PM - edited ‎12-04-2021 09:36 PM

Hi @tornado1987 

The fact that the problem is with the message broker service implies you are trying to install NetBackup master or media server software on Windows 2022. If you read the SCL you would have noticed that this is not yet supported (probably for the very reason you have found). I believe the next NetBackup release will supoport this platform (Windows 2022) for the server software. 

Windows 2022 can be used for NetBackup client though. 

Cheers
David