05-27-2019 05:07 AM
Hi all,
With SCCM I deploy NBU on some client PCs, using the "silentclient.cmd", and this works very well.
Unfortunately, for some types of clients I have to go back and uninstall NBU ...
So I created a new Deployment that should allow me to uninstall the client using the "silentuninstall.cmd".
I first performed a test locally running this .cmd on a test machine, but the client did not uninstall at all, at best some services stopped.
See attached, the logs involved ...
How to make the "silentuninstall.cmd" work properly?
05-28-2019 07:27 AM - edited 05-28-2019 07:28 AM
05-27-2019,13:40:44 : ERROR: Warning the following processes are still running that need be shutdown. These processes have NetBackup dlls loaded which need to be replaced.tracker.exe (PID: 6548)Please terminate the processes listed above and then click Retry or click Cancel to stop the install. 05-27-2019,13:40:44 : Install failed. The following processes are maintaining handles to NetBackup files, preventing installation from proceeding:tracker.exe (PID: 6548) 05-27-2019,13:40:44 : CustomAction Deferred_DuplicateDLLsCheck returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox) 05-27-2019,13:40:44 : Action ended 13:40:44: InstallExecute. Return value 3.
Uninstall couldn't stop tracker.exe (Job Tracker) and couldn't uninstall NBU. Try to cancel it manually and check if your scipt is able to uninstall NBU now
05-29-2019 12:44 AM - edited 05-29-2019 12:46 AM
Hi Mike,
I canceled it manually, and then my script was able to uninstall NBU.
For testing again, I reinstalled NBU, tracker.exe process was running so, and tried my script again : uninstall was succesfull.
Diffrences between these 2 tries : first install had been done with SCCM, and second install with a Domain Admin account.
Now, I will check with reinstall by SCCM...