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How to view debug_dump_f file

eomaber
Level 4

Hi,

 

I want to read the file generated while applying the TECH below

http://www.symantec.com/business/support/index?page=content&id=TECH58549

 

I got generated debug files as below:

OSS_HACS_ROOT_oss1_bk_oss2_bk_1388376722_INCR_debug_dump.f

 

Could you please advice on how to read this file in order to troubleshoot an issue hapening during a backup of multiplexed policy using Netbackup.

Thanks &BR

7 REPLIES 7

RamNagalla
Moderator
Moderator
Partner    VIP    Certified

it is an ASCII file..

so you can use any regular editiors to read it

like in Unix..

Vi <filename>

cat <filename>

more <filename>

head

tail 

etc....

see the man pages for those command for more details and Options..

eomaber
Level 4

Hi, Thanks

Sorry, this is not the file I want to read.

Instead, I meant the file with .f as extension such as:

OSS_HACS_DATA_oss1_bk_oss2_bk_1388364318_INCR.f

I  guess this is the file I have to investigate on, right?

RamNagalla
Moderator
Moderator
Partner    VIP    Certified

No, you need to look into the file which ends with debug_dump.f

the other file is  is the image file OSS_HACS_DATA_oss1_bk_oss2_bk_1388364318_INCR.f is the image file , i do not suggest to open it..

 

eomaber
Level 4

What if the debug_dump file is empty and we are getting error code 13 in netbackup?

 

BR

RamNagalla
Moderator
Moderator
Partner    VIP    Certified

does backup job is writing any data into it...? or its just faling without writing any data?

show us the detail status of the job?

what is the OS of client?

netbackup verison?

Backup selection?

 

eomaber
Level 4

The backup started writing the data "begin writing" until the below error occured at time : 01:33:30

12/30/2013 01:33:11 ombsb oss1_bk  client oss1_bk handling path /Backup/ombsnap/segment1
12/30/2013 01:33:12 ombsb oss1_bk  started backup job for client oss1_bk, policy OSS_HACS_DATA_oss1_bk_oss2_bk, schedule
                    Daily_Incr on storage unit ombsb-hcart-robot-tld-3
12/30/2013 01:33:13 ombsb oss1_bk  begin writing backup id oss1_bk_1388363591, copy 1, fragment 1, to media id 6532L4 on drive
                    HP.ULTRIUM4-SCSI.003 (index 3)
12/30/2013 01:33:30 ombsb oss1_bk  File: ../nbe_cat_entry.h Line: 286: invalid input data, Function: decode_data_field
12/30/2013 01:33:30 ombsb oss1_bk  db_FLISTsend failed: file read failed (13)
12/30/2013 01:41:51 ombsb oss1_bk  read of TIR file failed: the file list is incomplete
12/30/2013 01:41:52 ombsb oss1_bk  CLIENT oss1_bk  POLICY OSS_HACS_DATA_oss1_bk_oss2_bk  SCHED Daily_Incr  EXIT STATUS 13 (file
                    read failed)
12/30/2013 01:41:52 ombsb oss1_bk  backup of client oss1_bk exited with status 13 (file read failed)

OS of  Client : Solaris 10

Netbackup version: 7.5

Backup selection:  /Backup/ombsnap/segment1

BR

RamNagalla
Moderator
Moderator
Partner    VIP    Certified

please attach the file that is ending with debug_dump.f to this post