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I can't Backup Exchange 2007. it's return Status 71
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04-14-2009 07:01 PM
I have fresh install NetBackup 6.5 Master Server on Windows 2003 R2 x64 Service pack 2 and then update patch to 6.5.3.1.
I have Microsoft Exchange 2007 run on OS Windows 2008 Enterprise x64 Service Pack 1 and I had install NetBackup client 6.5.2 for Windows 2008 and then update patch to 6.5.3.1 same as NetBackup Master server.
I created Policy to backup Exchange 2007 by select MS-Exchange-server and throw backup on disk.
I had checked both Allow multiple data stream and Enable document restore.
Client can access from NetBackup Master server (Host properties: client can connected).
Files tab I want to backup Mailboxs, Public folder and Information stores.
When I perform manual backup, it's return status code 71 on Mailboxs: none of the files in the file list exist(71)
But I can backup Information Stores successful.
I checked on exclude list; none of anything relate with Microsoft exchange list.
In details job as below:
15/4/2552 11:59:47 - estimated 0 kbytes needed
15/4/2552 11:59:47 - started process bpbrm (3248)
15/4/2552 11:59:48 - connecting
15/4/2552 11:59:49 - connected; connect time: 00:00:01
15/4/2552 11:59:58 - Warning bpbrm(pid=3248) from client mail: WRN - unable to successfully enumerate folder: Microsoft Exchange Mailboxes:\
15/4/2552 11:59:58 - Warning bpbrm(pid=3248) from client mail: WRN - unable to successfully enumerate folder: Microsoft Exchange Mailboxes:\
15/4/2552 11:59:58 - Warning bpbrm(pid=3248) from client mail: WRN - unable to successfully enumerate folder: Microsoft Exchange Mailboxes:\
15/4/2552 11:59:59 - Error bpbrm(pid=3248) could not send server status message
15/4/2552 12:00:02 - end writing
none of the files in the file list exist(71)
I catch logs from C:\Program Files\Veritas\NetBackup\logs\bpbkar on attatch file
Please help, how can I solve this problem?
I have Microsoft Exchange 2007 run on OS Windows 2008 Enterprise x64 Service Pack 1 and I had install NetBackup client 6.5.2 for Windows 2008 and then update patch to 6.5.3.1 same as NetBackup Master server.
I created Policy to backup Exchange 2007 by select MS-Exchange-server and throw backup on disk.
I had checked both Allow multiple data stream and Enable document restore.
Client can access from NetBackup Master server (Host properties: client can connected).
Files tab I want to backup Mailboxs, Public folder and Information stores.
When I perform manual backup, it's return status code 71 on Mailboxs: none of the files in the file list exist(71)
But I can backup Information Stores successful.
I checked on exclude list; none of anything relate with Microsoft exchange list.
In details job as below:
15/4/2552 11:59:47 - estimated 0 kbytes needed
15/4/2552 11:59:47 - started process bpbrm (3248)
15/4/2552 11:59:48 - connecting
15/4/2552 11:59:49 - connected; connect time: 00:00:01
15/4/2552 11:59:58 - Warning bpbrm(pid=3248) from client mail: WRN - unable to successfully enumerate folder: Microsoft Exchange Mailboxes:\
15/4/2552 11:59:58 - Warning bpbrm(pid=3248) from client mail: WRN - unable to successfully enumerate folder: Microsoft Exchange Mailboxes:\
15/4/2552 11:59:58 - Warning bpbrm(pid=3248) from client mail: WRN - unable to successfully enumerate folder: Microsoft Exchange Mailboxes:\
15/4/2552 11:59:59 - Error bpbrm(pid=3248) could not send server status message
15/4/2552 12:00:02 - end writing
none of the files in the file list exist(71)
I catch logs from C:\Program Files\Veritas\NetBackup\logs\bpbkar on attatch file
Please help, how can I solve this problem?
Labels:
041509.txt
20 KB
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04-14-2009 10:49 PM
11:59:50.991 AM: [1764.2340] <4> backup_create: INF - NetBackup Temp Directory: 'C:\Program Files\Veritas\\NetBackup\Temp'
11:59:50.991 AM: [1764.2340] <4> dos_backup::tfs_scanstart: INF - Backup Special Objects request BEFORE Microsoft Exchange Mailboxes:
11:59:51.098 AM: [1764.2340] <2> ov_log::V_GlobalLog: ERR - v_exchange_mbox::V_CheckMailboxServiceLogon(): NetBackup INET Daemon has been started under the Local System account. For Exchange mailbox backup, this service must be started with a Log on as an administrator.
11:59:51.098 AM: [1764.2340] <2> ov_log::V_GlobalLog: ERR - unable to initialize the required BEDS interface
11:59:51.099 AM: [1764.2340] <8> dos_backup::V_ExMbox_findfirst: WRN - unable to find first file: 'Microsoft Exchange Mailboxes:\'
11:59:51.099 AM: [1764.2340] <2> tar_base::V_vTarMsgW: WRN - unable to successfully enumerate folder: Microsoft Exchange Mailboxes:\
11:59:51.130 AM: [1764.2340] <2> ov_log::V_GlobalLog: ERR - v_exchange_mbox::V_CheckMailboxServiceLogon(): NetBackup INET Daemon has been started under the Local System account. For Exchange mailbox backup, this service must be started with a Log on as an administrator.
11:59:51.130 AM: [1764.2340] <2> ov_log::V_GlobalLog: ERR - unable to initialize the required BEDS interface
11:59:51.130 AM: [1764.2340] <8> dos_backup::V_ExMbox_findfirst: WRN - unable to find first file: 'Microsoft Exchange Mailboxes:\'
11:59:51.130 AM: [1764.2340] <2> tar_base::V_vTarMsgW: WRN - unable to successfully enumerate folder: Microsoft Exchange Mailboxes:\
11:59:51.130 AM: [1764.2340] <4> dos_backup::tfs_scanstart: INF - Backup Special Objects request AFTER Microsoft Exchange Mailboxes:
11:59:51.162 AM: [1764.2340] <2> ov_log::V_GlobalLog: ERR - v_exchange_mbox::V_CheckMailboxServiceLogon(): NetBackup INET Daemon has been started under the Local System account. For Exchange mailbox backup, this service must be started with a Log on as an administrator.
11:59:51.162 AM: [1764.2340] <2> ov_log::V_GlobalLog: ERR - unable to initialize the required BEDS interface
11:59:51.162 AM: [1764.2340] <8> dos_backup::V_ExMbox_findfirst: WRN - unable to find first file: 'Microsoft Exchange Mailboxes:\'
11:59:51.162 AM: [1764.2340] <2> tar_base::V_vTarMsgW: WRN - unable to successfully enumerate folder: Microsoft Exchange Mailboxes:\
11:59:51.162 AM: [1764.2340] <2> tar_base::backup_finish: TAR - backup: 0 files
11:59:51.162 AM: [1764.2340] <2> tar_base::backup_finish: TAR - backup: file data: 0 bytes
11:59:51.162 AM: [1764.2340] <2> tar_base::backup_finish: TAR - backup: image data: 1024 bytes
11:59:51.162 AM: [1764.2340] <2> tar_base::backup_finish: TAR - backup: elapsed time: 1 secs 1024 bps
11:59:51.219 AM: [1764.2340] <4> tar_backup::backup_done_state: INF - number of file directives not found: 0
11:59:51.219 AM: [1764.2340] <4> tar_backup::backup_done_state: INF - number of file directives found: 3
11:59:51.219 AM: [1764.1560] <4> tar_base::keepaliveThread: INF - keepalive thread terminating (reason: WAIT_OBJECT_0)
11:59:51.219 AM: [1764.2340] <4> tar_base::stopKeepaliveThread: INF - keepalive thread has exited. (reason: WAIT_OBJECT_0)
11:59:51.219 AM: [1764.2340] <2> tar_base::V_vTarMsgW: INF - EXIT STATUS 71: none of the files in the file list exist
11:59:51.219 AM: [1764.2340] <4> tar_backup::backup_done_state: INF - Not waiting for server status
11:59:51.219 AM: [1764.2340] <4> dos_backup::tfs_reset: INF - Snapshot deletion start
11:59:51.219 AM: [1764.2340] <4> OVStopCmd: INF - EXIT - status = 0
11:59:51.219 AM: [1764.2340] <2> tar_base::V_Close:
11:59:51.219 AM: [1764.2340] <4> dos_backup::tfs_reset: INF - Snapshot deletion start
11:59:51.220 AM: [6492.6272] <2> tar_backup::V_SetupProcessContinue: TAR - CONTINUE BACKUP received
11:59:51.220 AM: [1764.2340] <2> ov_log::V_GlobalLog: INF - BEDS_Term() Enter InitFlags:0x1
11:59:51.224 AM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
11:59:51.350 AM: [6492.6272] <2> tar_backup_tfi::setupFileDirectives: TAR - backup filename = Microsoft Information Store:\
11:59:51.350 AM: [6492.3276] <4> tar_base::keepaliveThread: INF - keepalive thread is active with an interval of 60 seconds
11:59:51.357 AM: [6492.6272] <4> dos_backup::V_VerifyFileList: INF - UBS Local Type for 'Microsoft Information Store:\' --> 10020020
11:59:51.357 AM: [6492.6272] <4> dos_backup::V_Initialize: INF - Exchange Backup - Disabling Open File Backups, Archive Bit processing, TIR and Job Estimating.
11:59:51.357 AM: [6492.6272] <4> backup_create: INF - NetBackup Temp Directory: 'C:\Program Files\Veritas\\NetBackup\Temp'
11:59:51.971 AM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group\Mailbox Database.edb
11:59:52.224 AM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
11:59:53.224 AM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
11:59:54.224 AM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
11:59:55.224 AM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
11:59:56.224 AM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
11:59:57.224 AM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
11:59:58.228 AM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
11:59:59.228 AM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
12:00:00.228 PM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
12:00:01.234 PM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
12:00:01.235 PM: [1764.2340] <4> OVShutdown: INF - Finished process
12:00:02.596 PM: [1764.2340] <4> WinMain: INF - Exiting C:\Program Files\Veritas\NetBackup\bin\bpbkar32.exe
12:00:04.597 PM: [1764.2340] <4> ov_log::OVClose: INF - Closing log file: C:\Program Files\Veritas\NetBackup\logs\BPBKAR\041509.LOG
12:00:51.878 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\bin\ese.dll
12:00:52.202 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\bin\exchmem.dll
12:00:52.208 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\bin\jcb.dll
12:00:52.322 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group\E0000001941.log
12:00:52.441 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group\E0000001942.log
12:00:52.664 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\Mailbox\Second Storage Group\Public Folder Database.edb
12:00:55.000 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\bin\ese.dll
12:00:55.325 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\bin\exchmem.dll
12:00:55.328 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\bin\jcb.dll
12:00:55.453 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\Mailbox\Second Storage Group\E0100000584.log
12:00:55.580 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\Mailbox\Second Storage Group\E0100000585.log
12:00:55.673 PM: [6492.6272] <2> tar_base::backup_finish: TAR - backup: 7 files
12:00:55.673 PM: [6492.6272] <2> tar_base::backup_finish: TAR - backup: file data: 586762704 bytes
12:00:55.673 PM: [6492.6272] <2> tar_base::backup_finish: TAR - backup: image data: 586775552 bytes
12:00:55.673 PM: [6492.6272] <2> tar_base::backup_finish: TAR - backup: elapsed time: 64 secs 9168368 bps
12:00:55.692 PM: [6492.6272] <4> tar_backup::backup_done_state: INF - number of file directives not found: 0
12:00:55.692 PM: [6492.6272] <4> tar_backup::backup_done_state: INF - number of file directives found: 1
12:00:55.692 PM: [6492.3276] <4> tar_base::keepaliveThread: INF - keepalive thread terminating (reason: WAIT_OBJECT_0)
12:00:55.693 PM: [6492.6272] <4> tar_base::stopKeepaliveThread: INF - keepalive thread has exited. (reason: WAIT_OBJECT_0)
12:00:55.693 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - EXIT STATUS 0: the requested operation was successfully completed
12:00:56.754 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Exchange Transaction Logs truncated
12:00:56.754 PM: [6492.6272] <4> dos_backup::tfs_reset: INF - Snapshot deletion start
12:00:56.754 PM: [6492.6272] <4> OVStopCmd: INF - EXIT - status = 0
12:00:56.754 PM: [6492.6272] <2> tar_base::V_Close:
12:00:56.754 PM: [6492.6272] <4> dos_backup::tfs_reset: INF - Snapshot deletion start
12:00:56.755 PM: [6492.6272] <2> ov_log::V_GlobalLog: INF - BEDS_Term() Enter InitFlags:0x1
12:00:56.760 PM: [6492.6272] <4> OVShutdown: INF - Finished process
12:00:56.921 PM: [6492.6272] <4> WinMain: INF - Exiting C:\Program Files\Veritas\NetBackup\bin\bpbkar32.exe
12:00:58.921 PM: [6492.6272] <4> ov_log::OVClose: INF - Closing log file: C:\Program Files\Veritas\NetBackup\logs\BPBKAR\041509.LOG
11:59:50.991 AM: [1764.2340] <4> dos_backup::tfs_scanstart: INF - Backup Special Objects request BEFORE Microsoft Exchange Mailboxes:
11:59:51.098 AM: [1764.2340] <2> ov_log::V_GlobalLog: ERR - v_exchange_mbox::V_CheckMailboxServiceLogon(): NetBackup INET Daemon has been started under the Local System account. For Exchange mailbox backup, this service must be started with a Log on as an administrator.
11:59:51.098 AM: [1764.2340] <2> ov_log::V_GlobalLog: ERR - unable to initialize the required BEDS interface
11:59:51.099 AM: [1764.2340] <8> dos_backup::V_ExMbox_findfirst: WRN - unable to find first file: 'Microsoft Exchange Mailboxes:\'
11:59:51.099 AM: [1764.2340] <2> tar_base::V_vTarMsgW: WRN - unable to successfully enumerate folder: Microsoft Exchange Mailboxes:\
11:59:51.130 AM: [1764.2340] <2> ov_log::V_GlobalLog: ERR - v_exchange_mbox::V_CheckMailboxServiceLogon(): NetBackup INET Daemon has been started under the Local System account. For Exchange mailbox backup, this service must be started with a Log on as an administrator.
11:59:51.130 AM: [1764.2340] <2> ov_log::V_GlobalLog: ERR - unable to initialize the required BEDS interface
11:59:51.130 AM: [1764.2340] <8> dos_backup::V_ExMbox_findfirst: WRN - unable to find first file: 'Microsoft Exchange Mailboxes:\'
11:59:51.130 AM: [1764.2340] <2> tar_base::V_vTarMsgW: WRN - unable to successfully enumerate folder: Microsoft Exchange Mailboxes:\
11:59:51.130 AM: [1764.2340] <4> dos_backup::tfs_scanstart: INF - Backup Special Objects request AFTER Microsoft Exchange Mailboxes:
11:59:51.162 AM: [1764.2340] <2> ov_log::V_GlobalLog: ERR - v_exchange_mbox::V_CheckMailboxServiceLogon(): NetBackup INET Daemon has been started under the Local System account. For Exchange mailbox backup, this service must be started with a Log on as an administrator.
11:59:51.162 AM: [1764.2340] <2> ov_log::V_GlobalLog: ERR - unable to initialize the required BEDS interface
11:59:51.162 AM: [1764.2340] <8> dos_backup::V_ExMbox_findfirst: WRN - unable to find first file: 'Microsoft Exchange Mailboxes:\'
11:59:51.162 AM: [1764.2340] <2> tar_base::V_vTarMsgW: WRN - unable to successfully enumerate folder: Microsoft Exchange Mailboxes:\
11:59:51.162 AM: [1764.2340] <2> tar_base::backup_finish: TAR - backup: 0 files
11:59:51.162 AM: [1764.2340] <2> tar_base::backup_finish: TAR - backup: file data: 0 bytes
11:59:51.162 AM: [1764.2340] <2> tar_base::backup_finish: TAR - backup: image data: 1024 bytes
11:59:51.162 AM: [1764.2340] <2> tar_base::backup_finish: TAR - backup: elapsed time: 1 secs 1024 bps
11:59:51.219 AM: [1764.2340] <4> tar_backup::backup_done_state: INF - number of file directives not found: 0
11:59:51.219 AM: [1764.2340] <4> tar_backup::backup_done_state: INF - number of file directives found: 3
11:59:51.219 AM: [1764.1560] <4> tar_base::keepaliveThread: INF - keepalive thread terminating (reason: WAIT_OBJECT_0)
11:59:51.219 AM: [1764.2340] <4> tar_base::stopKeepaliveThread: INF - keepalive thread has exited. (reason: WAIT_OBJECT_0)
11:59:51.219 AM: [1764.2340] <2> tar_base::V_vTarMsgW: INF - EXIT STATUS 71: none of the files in the file list exist
11:59:51.219 AM: [1764.2340] <4> tar_backup::backup_done_state: INF - Not waiting for server status
11:59:51.219 AM: [1764.2340] <4> dos_backup::tfs_reset: INF - Snapshot deletion start
11:59:51.219 AM: [1764.2340] <4> OVStopCmd: INF - EXIT - status = 0
11:59:51.219 AM: [1764.2340] <2> tar_base::V_Close:
11:59:51.219 AM: [1764.2340] <4> dos_backup::tfs_reset: INF - Snapshot deletion start
11:59:51.220 AM: [6492.6272] <2> tar_backup::V_SetupProcessContinue: TAR - CONTINUE BACKUP received
11:59:51.220 AM: [1764.2340] <2> ov_log::V_GlobalLog: INF - BEDS_Term() Enter InitFlags:0x1
11:59:51.224 AM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
11:59:51.350 AM: [6492.6272] <2> tar_backup_tfi::setupFileDirectives: TAR - backup filename = Microsoft Information Store:\
11:59:51.350 AM: [6492.3276] <4> tar_base::keepaliveThread: INF - keepalive thread is active with an interval of 60 seconds
11:59:51.357 AM: [6492.6272] <4> dos_backup::V_VerifyFileList: INF - UBS Local Type for 'Microsoft Information Store:\' --> 10020020
11:59:51.357 AM: [6492.6272] <4> dos_backup::V_Initialize: INF - Exchange Backup - Disabling Open File Backups, Archive Bit processing, TIR and Job Estimating.
11:59:51.357 AM: [6492.6272] <4> backup_create: INF - NetBackup Temp Directory: 'C:\Program Files\Veritas\\NetBackup\Temp'
11:59:51.971 AM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group\Mailbox Database.edb
11:59:52.224 AM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
11:59:53.224 AM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
11:59:54.224 AM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
11:59:55.224 AM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
11:59:56.224 AM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
11:59:57.224 AM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
11:59:58.228 AM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
11:59:59.228 AM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
12:00:00.228 PM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
12:00:01.234 PM: [1764.2340] <16> dtcp_read: TCP - failure: recv socket (476) (TCP 10053: Software caused connection abort)
12:00:01.235 PM: [1764.2340] <4> OVShutdown: INF - Finished process
12:00:02.596 PM: [1764.2340] <4> WinMain: INF - Exiting C:\Program Files\Veritas\NetBackup\bin\bpbkar32.exe
12:00:04.597 PM: [1764.2340] <4> ov_log::OVClose: INF - Closing log file: C:\Program Files\Veritas\NetBackup\logs\BPBKAR\041509.LOG
12:00:51.878 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\bin\ese.dll
12:00:52.202 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\bin\exchmem.dll
12:00:52.208 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\bin\jcb.dll
12:00:52.322 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group\E0000001941.log
12:00:52.441 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group\E0000001942.log
12:00:52.664 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\Mailbox\Second Storage Group\Public Folder Database.edb
12:00:55.000 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\bin\ese.dll
12:00:55.325 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\bin\exchmem.dll
12:00:55.328 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\bin\jcb.dll
12:00:55.453 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\Mailbox\Second Storage Group\E0100000584.log
12:00:55.580 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Backing up Exchange ESE object C:\Program Files\Microsoft\Exchange Server\Mailbox\Second Storage Group\E0100000585.log
12:00:55.673 PM: [6492.6272] <2> tar_base::backup_finish: TAR - backup: 7 files
12:00:55.673 PM: [6492.6272] <2> tar_base::backup_finish: TAR - backup: file data: 586762704 bytes
12:00:55.673 PM: [6492.6272] <2> tar_base::backup_finish: TAR - backup: image data: 586775552 bytes
12:00:55.673 PM: [6492.6272] <2> tar_base::backup_finish: TAR - backup: elapsed time: 64 secs 9168368 bps
12:00:55.692 PM: [6492.6272] <4> tar_backup::backup_done_state: INF - number of file directives not found: 0
12:00:55.692 PM: [6492.6272] <4> tar_backup::backup_done_state: INF - number of file directives found: 1
12:00:55.692 PM: [6492.3276] <4> tar_base::keepaliveThread: INF - keepalive thread terminating (reason: WAIT_OBJECT_0)
12:00:55.693 PM: [6492.6272] <4> tar_base::stopKeepaliveThread: INF - keepalive thread has exited. (reason: WAIT_OBJECT_0)
12:00:55.693 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - EXIT STATUS 0: the requested operation was successfully completed
12:00:56.754 PM: [6492.6272] <2> tar_base::V_vTarMsgW: INF - Exchange Transaction Logs truncated
12:00:56.754 PM: [6492.6272] <4> dos_backup::tfs_reset: INF - Snapshot deletion start
12:00:56.754 PM: [6492.6272] <4> OVStopCmd: INF - EXIT - status = 0
12:00:56.754 PM: [6492.6272] <2> tar_base::V_Close:
12:00:56.754 PM: [6492.6272] <4> dos_backup::tfs_reset: INF - Snapshot deletion start
12:00:56.755 PM: [6492.6272] <2> ov_log::V_GlobalLog: INF - BEDS_Term() Enter InitFlags:0x1
12:00:56.760 PM: [6492.6272] <4> OVShutdown: INF - Finished process
12:00:56.921 PM: [6492.6272] <4> WinMain: INF - Exiting C:\Program Files\Veritas\NetBackup\bin\bpbkar32.exe
12:00:58.921 PM: [6492.6272] <4> ov_log::OVClose: INF - Closing log file: C:\Program Files\Veritas\NetBackup\logs\BPBKAR\041509.LOG
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04-16-2009 05:19 AM
Just some things I would consider:
- The Netbackup Client service on the Exchange server needs to run as a domain account that has proper rights to access the Exchange objects for mailbox backups. It cannot run as LOCAL_SYSTEM.
- I would create 3 seperate policies, 1 for Public Folders, 1 for Information Stores and 1 for Mailbox backups.
- Make sure you have the MAPI client installed on the Exchange server
- I would go back over the following documentation: ftp://exftpp.symantec.com/pub/support/products/NetBackup_Enterprise_Server/302438.pdf (Chapter 8).
Regards,
Benjamin Schmaus
- The Netbackup Client service on the Exchange server needs to run as a domain account that has proper rights to access the Exchange objects for mailbox backups. It cannot run as LOCAL_SYSTEM.
- I would create 3 seperate policies, 1 for Public Folders, 1 for Information Stores and 1 for Mailbox backups.
- Make sure you have the MAPI client installed on the Exchange server
- I would go back over the following documentation: ftp://exftpp.symantec.com/pub/support/products/NetBackup_Enterprise_Server/302438.pdf (Chapter 8).
Regards,
Benjamin Schmaus
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04-16-2009 11:44 PM
1. Uncheck the document level recovery option and try the backup
2. If the above works then you need to install NFS on your server and the media server that will be doing the backup.
3. Read the Exchange Admin docs for full details.
4. Remember document level recovery is only possible if you channel your backups to disk!
2. If the above works then you need to install NFS on your server and the media server that will be doing the backup.
3. Read the Exchange Admin docs for full details.
4. Remember document level recovery is only possible if you channel your backups to disk!
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04-29-2009 01:52 AM
Hi
Please go through the doc http://seer.entsupport.symantec.com/docs/300855.htm
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04-29-2009 09:03 AM
I could access the server, backup the server, but could not get the 2008 exchange to backup.
I am not an exchange person so I cannot tell you exactly what was wrong.
But when I talked to my exchange person, he said that they had NOT added the admins to the exchange group on the 2008 exchange.
Once the admins were setup to access exchange my mailstore backups worked fine.
Sorry I could not be more specific.
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08-05-2009 09:00 AM
I was having the same problem backing up exchange 2007 on win2008. If you've followed all the instructions from the documentation and you are still having this problem this may help you solve your issue.
I had to disable IPv6 on the exchange server and the CAS server.
and also add the following registry key to both.
HKLM\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters
Add new>DWORD(32-bit) Value and name it the following
DisabledComponents and give it the following value ffffffff
This fixed the problem for me. The solution came from Symantec support.
One note on this is that starting w/Version 6.5.3 if you can get the mailbox backups to work you wont really need to do it separate from the information store because it can be done right off of the database backups.
http://seer.entsupport.symantec.com/docs/316982.htm
I had to disable IPv6 on the exchange server and the CAS server.
and also add the following registry key to both.
HKLM\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters
Add new>DWORD(32-bit) Value and name it the following
DisabledComponents and give it the following value ffffffff
This fixed the problem for me. The solution came from Symantec support.
One note on this is that starting w/Version 6.5.3 if you can get the mailbox backups to work you wont really need to do it separate from the information store because it can be done right off of the database backups.
http://seer.entsupport.symantec.com/docs/316982.htm
