I can't install clients 7.1 into redhat 5 ent server ..... Help

[Eric_L]

Hello support,

I try to install the clients in Redhat 5 Ent' Server but can't. 

I use uname to see my Linux version is "Linux <my server name> 2.6.18 - 274.el5PAE #1 SMP Fri Jul 8 17:59:09 EDT 2011 i686 i686 i386 GNU/Linux"

then when I install it let me choose the OS Level, than I choose the Redhat 2.6, then it said:

"Detected an attempt to install incorrect platform and/or operating system and version client binaries on <My server name>"

So what I can do ? Even I choose other also but doesn't work either.

-Eric

[Andy_Welburn]

Detected an attempt to install incorrect platform and/or operating system and version client binaries on client-abc.
http://www.symantec.com/business/support/index?page=content&id=TECH130456

Snippet:

For NetBackup 7.0 to work with 32-bit Linux clients there are two options:
 

1.  Install NetBackup 6.5 client software on this server.  NetBackup 6.5 supports 32-bit Linux platforms but before doing this confirm that the specific client operating system and architecture is supported by reviewing the NetBackup 6.5 Operating System Compatibility List.  NetBackup 7.0 Master/Media Servers support NetBackup 6.5.x clients.
 

2.  Migrate the 32-bit Linux Client to a 64-bit platform (x86_64) that is supported by NetBackup 7.0, then install the NetBackup 7.0 client software.
 

[RiaanBadenhorst]

I think you're running 32bit

"Linux <my server name> 2.6.18 - 274.el5PAE #1 SMP Fri Jul 8 17:59:09 EDT 2011 i686 i686 i386 GNU/Linux"

Correct?

7.1 isn't supported on 32bit

[RiaanBadenhorst]

Its been a while..... SNAP :p

[Eric_L]

Oh I see, I will see what I can do :p 

Thank a lot for support.

- Eric