08-26-2013 03:28 AM
1 - Socket Write Failed (Error No. 24)
2- Network Read Failed (Error No. 42)
08-26-2013 03:39 AM
08-26-2013 03:53 AM
Thanks sachin but i need to practical solution !!
08-26-2013 03:59 AM
What exactly is in Backup Selection in the policy?
Please post all text in the Details tab of failed job(s).
If you are doing GRT backup of Active Directory, you need to tell us all about the config....
08-26-2013 04:18 AM
I select in the first policy Exchange 2013 server (windows server 2012)
and in the second policy DC server (windows server 2012)
08-26-2013 06:30 AM
any solutions ????
08-26-2013 09:44 AM
1) Please upload policy info : netbackup\bin\admincmd\bppllist <policy name> -L
2) Confrim Netbackup client , legacy network and legacy cleint are all set to an account that has local domain rights as well as exchange admin rights. Make sure this is set on all of the exchange nodes including the CAS servers.
3) How many nodes are in the DAG ? Are they all running the same version of Netbackup ?
4) Please enable the following logs :
Master server
--------------
bpdbm
Media server
-------------
bpbrm
bptm
bpdm
Exchange
-----------------
bpbkar
bpfis
bpcd
bpresolver
5) Please upload the compelte job detail status.
08-26-2013 10:29 AM
08-28-2013 06:22 AM
It seems he has 2 issues in 2 different policies :
policy #1. Exchange 2013 server (windows server 2012) ( since this is 2013 this will not support GRT ) failing with socket Write Failed (Error No. 24)
policy #2. DC server (windows server 2012) failing with - Network Read Failed (Error No. 42)
Correct me if I'm wrong malkayal.
Please reply back with the requested info
08-31-2013 11:59 PM
Hi Dyneshia
Yes policy 2 it's solved by update network card driver, but the problem of exchange server still did'nt solved
09-01-2013 01:02 PM
1) Please upload policy info : netbackup\bin\admincmd\bppllist <policy name> -L
2) Confrim Netbackup client , legacy network and legacy cleint are all set to an account that has local domain rights as well as exchange admin rights. Make sure this is set on all of the exchange nodes including the CAS servers.
3) How many nodes are in the DAG ? Are they all running the same version of Netbackup ?
4) Please enable the following logs :
Master server
--------------
bpdbm
Media server
-------------
bpbrm
bptm
bpdm
Exchange
-----------------
bpbkar
bpfis
bpcd
bpresolver
5) Please upload the compelte job detail status.
09-02-2013 08:45 AM
@Malkayal,
Before going further, please verify those pre-reqs for Exchange backup:
1. host file on each master/media/client and DNS server are OK. Lookup and reverse lookup MUST be ok.
2. Distribute application mapping on master server is done correctly
3. domain account is setup with specific privileges and roles (especially during impersonation process)
4. NFS is installed on each components of your Exchange infra (CAS, DAG ...)
5. NFS is installed on each media server of your netbackup infra
6. Firewall port(s) are opened and rules are setup correctly
7. Policy is configured based on netbackup admin guide for Exchange (Backup selections list, preferred server list (active copy only, passive copy ...)
Second, could you please tell a little bit more about your exchange infrastructure (# of CAS server, DAG mailbox node, Clustered or standalone, loadbalancer ...)