cancel
Showing results for 
Search instead for 
Did you mean: 

IF Media Server fails what will be the best practice

mumair109917
Level 6
Partner Accredited Certified

hi all,

we have 5 media servers attached with Library and if one media server goes down or windows crash then what will be best practise in this situation as we have stagging on all media server having Disk Unit configured on all media server 

 

NBU 7.0.1 windows 2008 R2 64bit

1 ACCEPTED SOLUTION

Accepted Solutions

mph999
Level 6
Employee Accredited

Reinstall the media server software and answer questions correctly as you do so.

Recreate any tuning files, eg. http://www.symantec.com/docs/TECH18422

Martin

View solution in original post

4 REPLIES 4

revarooo
Level 6
Employee

 

My suggestion is:
 
Deactivate the media server on the Master server by running  
 
vmoprcmd -deactive_host -h <media_servername>
 
nbemmcmd -updatehost -machinename <media_servername> -machinestateop set_admin_pause -machinetype media -masterserver <master_server> 
 
 
 
Change the storage units of any policies that explicitly use this media server and re-direct them to another media server.
 
Fix the issue on the media server that is down. If the server is not actually down, stop netbackup from running. 
 
When all resolved, reactivate using: 
 
vmoprcmd -activate_host -h <media_servername>
 
nbemmcmd -updatehost -machinename <media_servername> -machinestateop clr_admin_pause -machinetype media -masterserver <master_server>
 
 

mumair109917
Level 6
Partner Accredited Certified

and if we install new operating system in media server then ??

mph999
Level 6
Employee Accredited

Reinstall the media server software and answer questions correctly as you do so.

Recreate any tuning files, eg. http://www.symantec.com/docs/TECH18422

Martin

Marianne
Level 6
Partner    VIP    Accredited Certified

Is your question about a short-term solution while replacement is installed and configured (e.g. what happens to tonight's backup if Media Server crashes at 5PM)?
Or do you need to know how to replace Media Server and present same disk storage and tape drives?

Short-term solution would be to have all DSSU's in STUG with failover selection (even more than one STUG) to ensure backups will go through while media server is getting fixed.

Permanent fix - If entire server needs to be replaced, follow steps in Troubleshooting Guide:
Install OS using same hostname as before, zone disk and tape, ensure devices visible/usable at OS level, mount disk to same path as before, Install & patch NBU, reconfig tape drives in NBU.