If VSS is having problem which thing is responsable Windows OS or Netbackup

[Abhisheknetback]

Hi Guys ,

I want to clear my doubt please help me .

If VSS is having problem which thing is responsable Windows OS or Netbackup  ???

Thank You !!

[Ashok_J]

Please be specific about the issue. 

If it is regarding the cache size issues we ourselves can resolve it. 

It depends on the issue we are experiencing. 

[Nicolai]

VSS is something that is bundled with Windows, and not Netbackup.

http://en.wikipedia.org/wiki/Shadow_Copy

Netbackup did in the old day deliver a components called VSP that was responsible for backup of open files. But that was for Windows 2000 and earlier.

Hope this clarify 

[Marianne · Accepted solution]

"If VSS is having problem" there is nothing to be done from NBU side to fix it.
As per Nicolai's excellent post - VSS is bundled with Windows.

OS team need to troubleshoot.

Because NBU is affected by VSS issues, you will find some Symantec Technotes:

http://www.symantec.com/docs/TECH156732 

http://www.symantec.com/docs/TECH47808 

There are more TN's, but these 2 should point you in the right direction.