cancel
Showing results for 
Search instead for 
Did you mean: 

Image verification failure

Anveshana
Level 3

Hi Team,

I am facing issue while verifying backup image and getting below error while completion on netbackup 773 version

Error: There are more files in the database than are contained in the image on the media.

 

05/09/2018 08:30:45 - begin reading
05/09/2018 08:38:37 - Info bptm (pid=26550) waited for empty buffer 4632 times, delayed 28727 times
05/09/2018 08:38:37 - end reading; read time: 0:07:52
05/09/2018 08:38:40 - Info bptm (pid=26550) completed reading backup image
05/09/2018 08:38:40 - Info nbtar (pid=26549) done. status: 0
05/09/2018 08:38:41 - Info bptm (pid=26550) EXITING with status 0 <----------
05/09/2018 08:38:42 - Info nbtar (pid=26549) done. status: 0: the requested operation was successfully completed
05/09/2018 08:38:43 - Error bpverify (pid=26528) There are more files in the database than are contained in the image on the media.
05/09/2018 08:38:44 - Error bpverify (pid=26528) Verify of policy policy123, schedule full_monthly (xxxx_1524762164) failed, the database contains conflicting or erroneous entries.
05/09/2018 08:38:44 - Error bpverify (pid=26528) Status = no images were successfully processed.
05/09/2018 08:38:50 - end Verify; elapsed time 0:10:38
no images were successfully processed (191)

1 ACCEPTED SOLUTION

Accepted Solutions

Hello Gents,

Issue resolved after creating touch file and copying the tar file from old binaries (771)

Refer below article for full details.

https://www.veritas.com/support/en_US/article.100032257

 

Thanks.

 

View solution in original post

7 REPLIES 7

mph999
Level 6
Employee Accredited

As a matter of interst, is this an NDMP backup ???

If not, could you confirm what type of backup this is.

client operating system: windows 2008 

netbackup client version: 7.1

netbackup master/media version: 7.7.3 on Unix (5.10)

mph999
Level 6
Employee Accredited

OK, so a normal file system backup.

You explain that the verify fails,.

Have you tried a restore of the image (just restore to a temp area if possible).

There is a possibility that this issue is only affecting bpverify (in oother words, duplications, restores will work).

There was an issue in 7.6.x that could cause this, though it was very rare as multiple conditions had to happen at the same time, which made it very unlikely to happen, but, not impossible.

The only way to tell, is to try a restore and see if it works.

 

 

Tape contain multiple images and for only one particular image verification is failing.

I will try to restore and check. 

 

Please note that the version I am using 773 not 7.6

 

mph999
Level 6
Employee Accredited

The issue also affects 7.7.3

hi,

Restore completing successfully without any issue.

But I wanted to know below information. Kindly help me.

Why this specific image is only looking for tar when the other images on the same media are completing peacefully with nbtar.

Why the other images on this media are not complaining at all

Thank you in advance!!

Hello Gents,

Issue resolved after creating touch file and copying the tar file from old binaries (771)

Refer below article for full details.

https://www.veritas.com/support/en_US/article.100032257

 

Thanks.