Images not expire in media server

[Francisco_Torre]

I have the same problem, images will not expire. I've tried everything, bpimage -cleanup -allclients, nbdelete -allvolumes -force, services NetBackup admin logon, but I still can expire. I can duplicate manually, but not expire.

fragment log BPDM

5: 46: 59,883 [5992.5808] <2> volume_cleanup_delete_fragment: deletion of claro46_1446893085, copy number 1, fragment number 1 summarizes average number 0 174 failed aaaa2 id @
15: 46: 59,883 [5992.5808] <16> 1307171: BPTM: 5992: claro627: [ERROR] PDSTS: impl_image_handle: PdvfsIoctl (PDVFS_IOCTL_SET_MB_IMPORT, 0) failed (5: Input / output error)
15: 46: 59,883 [5992.5808] <16> 1307171: BPTM: 5992: claro627: [ERROR] PDSTS: impl_delete_image_legacy: could not remove claro46_1446893085_C1_F2 (2,060,017: system call failed)
15: 46: 59,883 [5992.5808] <16> 1307171: BPTM: 5992: claro627: [ERROR] PDSTS: pi_delete_image_v10: impl_delete_image () failed (2,060,017: system call failed)
15: 46: 59,883 [5992.5808] <2> ConnectionCache :: connectAndCache: Acquiring new connection for host claro626, query type 1
15: 46: 59,898 [5992.5808] <2> vnet_pbxConnect: Succeeded pbxConnectEx
15: 46: 59,898 [5992.5808] <2> logconnections: BPDBM 10.35.133.102.5399 CONNECT FROM 1444 TO 10.35.133.101.1556 fd =
15: 46: 59,898 [5992.5808] <8> vnet_check_vxss_client_magic_with_info: [vnet_vxss_helper.c: 871] Ignoring authentication VxSS 2 0x2
15: 46: 59,898 [5992.5808] <2> db_end: Need to collect reply
15: 46: 59,898 [5992.5808] <32> sts_ehandler: Storage Server Error (Storage server: PureDisk: claro627) MBPOAddList: Failed to complete PO AddList webservice ((unknown)) V-454-36
15: 46: 59,898 [5992.5808] <2> ConnectionCache :: connectAndCache: Acquiring new connection for host claro626, query type 1
15: 46: 59,914 [5992.5808] <2> vnet_pbxConnect: Succeeded pbxConnectEx
15: 46: 59,914 [5992.5808] <2> logconnections: BPDBM 10.35.133.102.5400 CONNECT FROM 1444 TO 10.35.133.101.1556 fd =
15: 46: 59,914 [5992.5808] <8> vnet_check_vxss_client_magic_with_info: [vnet_vxss_helper.c: 871] Ignoring authentication VxSS 2 0x2
15: 46: 59,914 [5992.5808] <2> db_end: Need to collect reply
15: 46: 59,914 [5992.5808] <32> bp_sts_delete_target_image: sts_delete_image of image claro46_1446893085_C1_F2 failed: error 2060017
15: 46: 59,914 [5992.5808] <2> ConnectionCache :: connectAndCache: Acquiring new connection for host claro626, query type 1
15: 46: 59,929 [5992.5808] <2> vnet_pbxConnect: Succeeded pbxConnectEx
15: 46: 59,929 [5992.5808] <2> logconnections: BPDBM 10.35.133.102.5401 CONNECT FROM 1444 TO 10.35.133.101.1556 fd =
15: 46: 59,929 [5992.5808] <8> vnet_check_vxss_client_magic_with_info: [vnet_vxss_helper.c: 871] Ignoring authentication VxSS 2 0x2
15: 46: 59,929 [5992.5808] <2> db_end: Need to collect reply
15: 46: 59,929 [5992.5808] <32> delete_image_disk_sts_impl: image delete failed: error 2060017:

Please help!

[GulzarShaikhAUS]

PLease refer to following article

MSDP backups are failing with "Storage Server Error: (Storage server: PureDisk:msdp07) MBPOAddList: Failed to complete PO addlist webservice ((unknown)) V-454-36"

https://www.veritas.com/support/en_US/article.000018553

[Nicolai]

Is claro62 still alive and working correctly ?

[Francisco_Torre]

Yes, claro 627 backup and duplicate correctly, between master and media no problems, i rebooted server but the problem persist.

[Marianne]

If the TN in the post by SymGuy-IT does not help, then probably best to log a Support call with Veritas.

[Francisco_Torre]

I will perform the procedure suggested by Sym-IT Guy, thank you very much Marianne!

[Francisco_Torre]

Error: 105: dctstrcpy: insufficient buffer
No data found in table [events] matching condition [0

and error in puredisk aplication!!!

[Marianne]

....  insufficient buffer .....

Has this media server worked fine up to now?
Has anything changed on this media server?
Any chance that someone has moved files/folders around?
Or deleted anything manually?

What is the NBU patch level on this server?

Resources on this media server?

[Francisco_Torre]

Has this media server worked fine up to now?
services freeze after command spadb.exe -d D:\DEDU\databases -c "SELECT * FROM events" | find /i "event" /c (rebooting now)

Has anything changed on this media server?
Nothing changes

Any chance that someone has moved files/folders around?
nobody, im the admin, never move files manually
Or deleted anything manually?

What is the NBU patch level on this server?

7.5.0.7

Resources on this media server?

11 gb free in Puredisk, (15 tb Total)

[Marianne]

I was actually wondering about memory and cpu on this server.
Any kind of performance tuning done (as per Perf Tuning Guide:   Updated NetBackup Backup Planning and Performance Tuning Guide for Release 7.5 and Release 7.6 )

Please log a Support call with Veritas.

[Francisco_Torre]

Marianne Thanks por your help, no changes in cpu ( xeon E5 2640 x2) or memory (32 gb).

I will enter the call to veritas, then I tell them how I was,