10-06-2020 02:41 AM
Hi All,
When i am installing Veritas Netback 8.0 client on Oracle Linux 5.6 is showing attached error.
Shefeek S
shefeek@empelle.ae
Solved! Go to Solution.
10-13-2020 04:46 AM
Only 64-bit OS is supported as from NBU 7.0.
Version 6.5.x was the last to support 32-bit Linux. This version reached EOL in 2012.
If you have VMware in your environment, your best option is to virtualize this client and back it up as a VM.
Another option would be to NFS mount the filesystems on a supported Unix/Linux server and backup through the supported client.
Best: Speak to server owners and suggest that they migrate to newer hardware and OS.
My guess is that they have support issues with other vendors as well.
10-08-2020 03:58 AM
I found this post in the 'General Veritas' forum and moved it to NetBackup.
The installation error says " Detected an attempt to install incorrect platform and/oroperating system version.... "
Have you confirmed OS compatibility ?
NBU 8.x OS SCL: https://www.veritas.com/bin/support/docRepoServlet?bookId=NB_80_OSSCL&requestType=pdf
Is this a 32-bit or 64-bit client?
Please confirm contents of /etc/oracle-release and/or /etc/redhat-release as well as 'uname -a' output.
10-13-2020 03:19 AM
Hi,
Marianne,
Thank you for the reply, its Oracle Linux 5.6. OS is compatible with the software.
we tried to install 7.6 version aswell and getting same error.
Once Agian Thank you for the help.
10-13-2020 03:23 AM
10-13-2020 03:24 AM
10-13-2020 03:26 AM
10-13-2020 03:35 AM
Please post output of all of these:
contents of /etc/oracle-release and/or /etc/redhat-release as well as 'uname -a' output.
NBU installation checks all of these when running the install script.
10-13-2020 04:03 AM
Red Hat Enterprise Linux Server release 5.6 (Tikanga)
Oracle Linux Server release 5.6
Linux srvprodoid05 2.6.18-238.el5PAE #1 SMP Tue Jan 4 15:50:36 EST 2011 i686 i686 i386 GNU/Linux
10-13-2020 04:04 AM
Red Hat Enterprise Linux Server release 5.6 (Tikanga)
Oracle Linux Server release 5.6
Linux srvprodoid05 2.6.18-238.el5PAE #1 SMP Tue Jan 4 15:50:36 EST 2011 i686 i686 i386 GNU/Linux
10-13-2020 04:05 AM
i686 = 32-bit
10-13-2020 04:34 AM
10-13-2020 04:46 AM
Only 64-bit OS is supported as from NBU 7.0.
Version 6.5.x was the last to support 32-bit Linux. This version reached EOL in 2012.
If you have VMware in your environment, your best option is to virtualize this client and back it up as a VM.
Another option would be to NFS mount the filesystems on a supported Unix/Linux server and backup through the supported client.
Best: Speak to server owners and suggest that they migrate to newer hardware and OS.
My guess is that they have support issues with other vendors as well.
10-13-2020 07:13 AM