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Install Client setup on Oracle Linux

Hi All,

When i am installing Veritas Netback 8.0 client on Oracle Linux 5.6 is showing attached error.

 

Shefeek S

shefeek@empelle.ae

12 Replies
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Re: Install Client setup on Oracle Linux

@Shamin23 

I found this post in the 'General Veritas' forum and moved it to NetBackup.

The installation error says " Detected an attempt to install incorrect platform and/oroperating system version.... "

Have you confirmed OS compatibility ?
NBU 8.x OS SCL: https://www.veritas.com/bin/support/docRepoServlet?bookId=NB_80_OSSCL&requestType=pdf
Is this a 32-bit or 64-bit client?

Please confirm contents of /etc/oracle-release and/or /etc/redhat-release as well as 'uname -a' output.

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Re: Install Client setup on Oracle Linux

Hi,

Marianne,

Thank you for the reply, its Oracle Linux 5.6. OS is compatible with the software.

we tried to install 7.6 version aswell and getting same error.

Once Agian Thank you for the help.

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Re: Install Client setup on Oracle Linux

@Shamin23 

Have you checked if the OS is 32- or 64-bit?

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Re: Install Client setup on Oracle Linux

64

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Re: Install Client setup on Oracle Linux

@Marianne 

its 64 bit.

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Re: Install Client setup on Oracle Linux

Please post output of all of these:

contents of /etc/oracle-release and/or /etc/redhat-release as well as 'uname -a' output.

NBU installation checks all of these when running the install script.

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Re: Install Client setup on Oracle Linux

Red Hat Enterprise Linux Server release 5.6 (Tikanga)

Oracle Linux Server release 5.6

Linux srvprodoid05 2.6.18-238.el5PAE #1 SMP Tue Jan 4 15:50:36 EST 2011 i686 i686 i386 GNU/Linux

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Re: Install Client setup on Oracle Linux

@Marianne 

Red Hat Enterprise Linux Server release 5.6 (Tikanga)

Oracle Linux Server release 5.6

Linux srvprodoid05 2.6.18-238.el5PAE #1 SMP Tue Jan 4 15:50:36 EST 2011 i686 i686 i386 GNU/Linux

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Re: Install Client setup on Oracle Linux

i686 = 32-bit

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Re: Install Client setup on Oracle Linux

@Marianne 

Sorry my mistake, its 32 bit.

I am using NetBackup_7.6.0.1_CLIENTS2.tar.gz folder for installing.

Please suggest me that i need to download any other folder

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Re: Install Client setup on Oracle Linux

@Shamin23 

Only 64-bit OS is supported as from NBU 7.0.
Version 6.5.x was the last to support 32-bit Linux. This version reached EOL in 2012.

If you have VMware in your environment, your best option is to virtualize this client and back it up as a VM.

Another option would be to NFS mount the filesystems on a supported Unix/Linux server and backup through the supported client.

Best: Speak to server owners and suggest that they migrate to newer hardware and OS.
My guess is that they have support issues with other vendors as well.

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Re: Install Client setup on Oracle Linux

@Marianne 

Thank you for the valuable info. and support.

Much Appreciated.

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