Install client NBU v7.5.x.x in server linux

[Marquinhos_Lisb]

Hello guys, good afternoon!!
I have an email server "Zimbra" running with Linux Operationg System (Linux host_name 3.10.0-327.4.5.el7.x86_64 #1 SMP Mon Jan 25 22:07:14 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux). I'm unable to make the client installation NBU v7.5 this server. I downloaded address: https://www.veritas.com/support/en_US/article.TECH209037
1) https://download.veritas.com/resources/content/live/SOLUTIONS/209000/TECH209037/en_US/NB_CLT_7.5.0.7_tar-split.1of3?__gda__=1457524933_be6c0038b7a951785a5be68a47de3007

2) https://download.veritas.com/resources/content/live/SOLUTIONS/209000/TECH209037/en_US/NB_CLT_7.5.0.7_tar-split.2of3?__gda__=1457268097_f13b1faa75ab5c06db3387abe1f07c0a

3) https://download.veritas.com/resources/content/live/SOLUTIONS/209000/TECH209037/en_US/NB_CLT_7.5.0.7_tar-split.3of3?__gda__=1457268097_11ab4e1a575f761a1668f8d189122366

After downloading the files, I have saved with the name of nb_full.tar, and then extracted for nbu7_5555_install. Inside this folder I extracted the file VrtsNB_CLT_7.5.0.7.Linux.tar.gz.... :(  finally!! I'm not getting install the NBU client on this server, someono could help me????

[Will_Restore]

At the bottom Problem description of your first link for 7.5.0.7

This Maintenance Release requires NetBackup 7.5 or higher be installed before applying.

[Will_Restore]

Oops, bigger problem, el7.x86_64 is RedHat 7.  Not supported with NetBackup 7.5

https://download.veritas.com/resources/content/live/SFDC/41000/000040842/en_US/nbu_76_scl.html?__gda__=1457530502_e655eb6d65e0b2a8d3a6363aec7fd4fc#operating_systems-red_hat_enterprise_linux

[Marquinhos_Lisb]

Hello Will, tks for attention. My master server with this NBU 7.5.0.7 and with S.O. "Red Hat Enterprise Linux Server release 6.1". I also tried to install another version of the NBU (V7.1) this client. Then, I ran the command: cat /etc/*-release and returned me this:

[root@host_client NetBackup_7.1_CLIENTS]# cat /etc/*-release
CentOS Linux release 7.2.1511 (Core)
NAME="CentOS Linux"
VERSION="7 (Core)"
ID="centos"
ID_LIKE="rhel fedora"
VERSION_ID="7"
PRETTY_NAME="CentOS Linux 7 (Core)"
ANSI_COLOR="0;31"
CPE_NAME="cpe:/o:centos:centos:7"
HOME_URL="https://www.centos.org/"
BUG_REPORT_URL="https://bugs.centos.org/"

CENTOS_MANTISBT_PROJECT="CentOS-7"
CENTOS_MANTISBT_PROJECT_VERSION="7"
REDHAT_SUPPORT_PRODUCT="centos"
REDHAT_SUPPORT_PRODUCT_VERSION="7"

CentOS Linux release 7.2.1511 (Core)
CentOS Linux release 7.2.1511 (Core)
[root@host_client NetBackup_7.1_CLIENTS]# ^C
--------------------------------------------------------------------------------

This is the error message that appears when I run "./install":

Enter the name of the NetBackup server : host_server

Would you like to use "host_client" as the configured
name of the NetBackup client? [y,n] (y) y

Detected an attempt to install incorrect platform and/or
operating system and version client binaries on host_client.

A failure was detected running /tmp/NetBackup_7.1_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/Linux/RedHat2.6/cp_to_client host_server host_client /tmp/install_trace.28220

File /tmp/install_trace.28220 contains a trace of this install.
That file can be deleted after you are sure the install was successful.
[root@host_client NetBackup_7.1_CLIENTS]#

[sdo]

A CentOS 7 client requires a minimum of NetBackup Client v7.6.0.4

https://download.veritas.com/resources/content/live/SFDC/41000/000040842/en_US/nbu_76_scl.html?__gda__=1457530502_e655eb6d65e0b2a8d3a6363aec7fd4fc#operating_systems-centos

. Your log even says: Detected an attempt to install incorrect platform and/or operating system and version client binaries on host_client.

[Marquinhos_Lisb]

Wow!! The situation this worse? And now?????

[sdo]

I guess this is what happens when infrastructure applications are not upgraded regulalrly, then eventually the technology being deployed in the user base gets ahead of what the old infrastructure application versions can support.  After all, NetBackup v7.5 is quite old.

[sdo · Accepted solution]

The solution?  Downgrade the client OS to CentOS 6, or upgrade your backup servers.